Covalensedigital Key Achievements Key Achievements: 8% Reduction in Customer Churn Rate: Significant decrease in customer turnover. Accelerated Launch Time: Reduced time for launching new offerings from 2 weeks to just 2 days. Support for Diverse Business Models: Enabled multi...

To provide feature-rich capabilities and diverse services to the client organization’s end-customers, Covalensedigital implemented a comprehensive solution. Deployed a unified digital experience platform to create effective concept-cash-care value streams. Digital SaaS suite,...

Benefits: 8% Drop in Customer Churn Rate: Enhanced retention rates. Reduced Launch Time for New Offerings: From 2 weeks down to 2 days. Multi-Model Business Support: Single platform now supports B2C, B2B, and B2B2C models with various services. https://covalensedigital.com/ins...

Churn Reduction Covalensedigital’s approach was to offer feature-rich capabilities via diverse services to the client organization’s end-customers. Deployed an integrated digital experience solution to create streamlined concept-cash-care value streams. Csmart digital SaaS pro...

To enhance concept-to-cash value streams, Covalensedigital deployed the Csmart Digital Services Enablement Platform, delivering a single digital experience via self-care, a mobile app, and a chat bot. Our microservices-based Open API layer facilitated the integration of divers...