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Covalensedigital Achieves 8% Decrease in Churn for Nigerian MNO

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Covalensedigital @Covalense · Jun 13, 2024

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To enhance concept-to-cash value streams, Covalensedigital deployed the Csmart Digital Services Enablement Platform, delivering a single digital experience via self-care, a mobile app, and a chat bot.

 

Our microservices-based Open API layer facilitated the integration of diverse network elements across wired and wireless networks.

 

Convergence was achieved seamlessly through migration from multiple legacy platforms.

 

https://covalensedigital.com/insights/success-stories/covalensedigital-drops-customer-churn-rate-by-8-for-nigerian-mno