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Covalensedigital Lowers Customer Turnover by 8% for Nigerian MNO

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Covalensedigital @Covalense · Jun 13, 2024

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               Covalensedigital Key Achievements

 

Key Achievements:

  • 8% Reduction in Customer Churn Rate: Significant decrease in customer turnover.
  • Accelerated Launch Time: Reduced time for launching new offerings from 2 weeks to just 2 days.
  • Support for Diverse Business Models: Enabled multi-service offerings from a single platform, supporting B2C, B2B, and B2B2C models.