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Nigerian MNO Experiences 8% Drop in Customer Churn with Covalensedigital

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Covalensedigital @Covalense · Jun 13, 2024

To provide feature-rich capabilities and diverse services to the client organization’s end-customers, Covalensedigital implemented a comprehensive solution.

 

Deployed a unified digital experience platform to create effective concept-cash-care value streams.

 

Digital SaaS suite, Csmart, which includes Csmart CX, Csmart DX, and Csmart Mapps, meets the complex customer demands of the client MNO.

 

https://covalensedigital.com/insights/success-stories/covalensedigital-drops-customer-churn-rate-by-8-for-nigerian-mno