What are no-code chatbots? With the growing need for efficient customer care support, intelligent chat applications like Kapture Chat are becoming more and more prevalent across organizations. These artificially intelligent chatbots have not only significantly reduced customer...

What is a Chatbot? Chatbots are artificially intelligent chat applications that help people have conversations on virtual spaces and platforms. Chatbots help organizations and people communicate seamlessly and in virtual spaces. They are driven by artificial intelligence and m...

Artificially intelligent chatbots have become the go-to solution for business automation software these days. These intelligent chat applications help businesses provide the best possible customer care services due to the natural language processing abilities and machine learn...

How to Keep Your Business Going During the Pandemic The covid-19 pandemic has caused a lot of damage. These damages range from economic imbalance to poor customer care services. Businesses are now slowly exploring ways through which they can increase profitability and restore...

Recently, new tools designed to simplify the interaction between humans and computers have hit the market: Chatbots and virtual assistants are some of the industry’s newest tools designed to simplify the interaction between humans and computers. What exactly is a chatbot? A ch...

The first and most important thing for a business is an efficient help desk management system that strives towards providing customers the best service desk experience. In the 21st century, there is no room for poor customer care support and artificially intelligent systems ma...

Beginner's Guide to Hybrid AI Agents What are hybrid AI agents ? Be it e-commerce, real estate or even the education sector, almost all industries are going remote as an effect of the pandemic. Just like the way the mode of these industries has changed even customer service ha...

Virtual assistants in the gaming sector How virtual assistants redefining the gaming industry The gaming industry is expanding dramatically with more and more people getting into gaming every day. When there is increased demand for gaming services it becomes challenging and ch...

What are B2B Chatbots? B2B bots are one of the most efficient help desk management tools that provide the best customer experience. But the question remains - How could a chatbot help B2B business? B2B chatbots are intelligent chat agents that help businesses in numerous ways....

How Chatbots are revolutionizing customer care in the Finance Industry With increasing customer expectations it becomes challenging for industries to provide the best customer experience. Over the past few decades banks and insurance companies have been through various challen...