When your business grows, so do the demands on your IT service management (ITSM) platform. Freshservice and ServiceNow are two prominent players in the market. Where Freshservice is known for its user-friendly interface and straightforward, no-code functionality, ServiceNow is...

Oracle EPM Cloud is a very flexible and robust tool, but it has always required significant enablement and training sessions to familiarize end users with how to utilize it best. In contrast, the Oracle Redwood, as the new Oracle EPM UI, allows your business users to experienc...

About the Client Founded in 1958 by Bill Putnam Sr., Universal Audio has been synonymous with innovative recording products since its inception. The late Bill Putnam Sr. was a passionate innovator who is widely regarded as the father of modern recording - with many of his lege...

About the Client The client is a globally recognized leader in cybersecurity and digital solutions, specializing in high-tech software. The company, with a substantial revenue of $3.5 billion, embarked on a significant mergers and acquisitions consolidation project to optimize...

About the Client ServiceNow, an American software company based in Santa Clara, California, develops a cloud computing platform to help companies manage digital workflows for enterprise operations. They sought round-the-clock support for their SAP S/4 HANA support 2020 instanc...

Using NetSuite PO management, Jade Global streamlined their client's purchase process and saved up to 8 hours monthly. Read this NetSuite Implementation Case Study to learn more. Check out our NetSuite Any Others Services NetSuite Services NetSuite Technical Services NetSuite...

This case study highlights the remarkable journey of an American Cloud Computing and Virtualization Company that harnessed the power of integrated billing data and customer-centric strategies to elevate its business landscape. With the help of Jade Global, the company seamless...

Whether you’re looking to increase demand, improve the overall pipeline, increase selling velocity, or streamline quote generation, Jade Global assures predictable business outcomes. Our team includes Salesforce implementation and optimization experts, architects, developers,...

Jade Global is a specialist in Service Cloud implementation. Whether you need to implement Service Cloud from scratch or are looking to customize your current solution, our Service Cloud experts can help you in every phase. To ensure your Service Cloud implementation meets you...

About the Client:The client is a globally recognized cybersecurity and digital solutions leader, specializing in high-tech software. The company, with a substantial revenue of $3.5 billion, embarked on a significant mergers and acquisitions consolidation project to optimize se...

About the ClientCalifornia Eastern Laboratories, Inc. (CEL) is a global leader in the sales and marketing of advanced compound semiconductor devices. With over 60 years of technological innovation, CEL specializes in delivering high-performance RF components and integrated cir...

Set your business up for continued success with ServiceNow Implementation Services from Jade Global, an Elite ServiceNow Implementation Partner with 12 years of experience in IT Service Management. Are you planning to implement ServiceNow but unsure where to start? You're in t...

Almost every cloud journey is now multi-cloud, finds S&P Global Survey, commissioned by Oracle Cloud Infrastructure. Read the Full Report. 96% of enterprises report using or planning to use at least two cloud application providers (SaaS), and 45% already use five or more c...

Dreamforce 2024 was all about big changes in customer service, and Salesforce Agentforce stole the show. So, what's Agentforce? It's an AI-powered platform, a customizable AI agent builder, that lets businesses quickly build and customize their smart agents, designed to handle...

If you're an Oracle Cloud user, navigating and leveraging the full potential of the Oracle Redwood UI is likely at the top of your mind. But if you're wondering whether your enterprise is ready for the Redwood UI, here is a blog for you. Redwood UI delivers the unified experie...

An omni-channel shopping experience is ‘The New Normal’ for today's customers. They want to interact with brands through various channels, whether it's a website, mobile app, or messaging platform, and expect everything to be at their fingertips. The challenge for businesses i...

Salesforce has been at the forefront of innovation right from the days it promoted a Cloud First Solution strategy & disrupted the on-premises CRM market. In the times of Gen AI, Salesforce has launched a Suite of products ‘AI Cloud’ tailored to let Businesses tackle disru...

It’s that time of the year again—when you gain access to a host of new features in your Workday platform to streamline HR and finance operations. Yes, Workday 2024 R2 is just around the corner! But when your calendar is already packed with other business priorities, managing W...

Workday 2024 R2 is around the corner. But when your calendar is already packed with other business priorities, release management becomes an additional commitment. Critical workloads of impact analysis, testing, customization, and integration adjustments can block your time an...

Industry: A Pharmaceutical Company This case study highlights how Jade Global significantly enhanced the quality and compliance with end-to-end support of one of our pharmaceutical clients. Our client focuses on developing innovative, next-generation drugs. They were facing ch...

Industry: High Tech - Computer security and Computer data storage About the ClientThe client is a renowned cybersecurity company with a 20-year legacy in providing innovative solutions for data protection, threat prevention, and recovery for network appliances and cloud servic...

Industry: Audio Sound Manufacturer Business Requirements:Universal Audio had specific critical business requirements that necessitated an efficient solution, particularly for sales order management: Complete Sales Order Credit Hold: The client needed the capability to place en...

This case study highlights a transformative journey undertaken by Jade Global, resulting in the successful implementation of SAP BRIM services for a prominent $3.5 billion SaaS enterprise. By steering the shift from conventional product-focused sales to subscription-based bill...

This case study explores the transformative journey of Linksys, an American leader in data networking hardware, through a complex Mergers and acquisition (M&A) consolidation project. Facing the intricate task of integrating Belkin's processes and systems, Linksys embraced...

Experience Workday Excellence with Certified AMS Partner Jade Global. Join us at Workday Rising '24 to connect with our experts and discover how we accelerate digital transformation in Human Capital Management (HCM) and HR Operations through our strategic IT services methodolo...

This case study outlines the transformation of a Pharmaceutical Giant, facilitated by Jade Global's expertise in Digital Transformation Services. To address the challenges of a cumbersome manual process, limited IT capabilities, and error-prone operations, Jade Global implemen...

As Workday Rising approaches, it’s the perfect opportunity to connect, learn, and share insights with peers and industry experts. Jade Global is excited to offer exclusive Braindate sessions designed to help you navigate the complexities of Workday and beyond. Whether you're m...

It’s that time of the year again—when you gain access to a host of new features in your Workday platform to streamline HR and finance operations. Yes, Workday 2024 R2 is just around the corner! Get a special offer on a hassle-free Workday 2024 R2 Roll Out at unbeatable pricing...

The challenges in HR operations today are multifaceted. As your organization grows, so do the complexities of managing employee needs across different departments, locations, and time zones. Manual processes, scattered data, and legacy systems create bottlenecks that slow down...

This QA test automation success story, accomplished by Jade Global for its client, unveils a transformative journey where innovation met necessity. Faced with production quality issues, testing overheads, and QA vendor management challenges, the client turned to Jade Global fo...