Equip your entire enterprise's CX operations with real-time automation capabilities to more efficiently maximize your staff’s overall productivity. Click here to learn more.https://bit.ly/2O0cz1m

penetration testing

Every organisation needs a CX project management team that will effectively enhance its project performance and increase the probability of successful completion. Click here to learn more.

CX analysis is crucial to understanding and fixing the flaws in your omnichannel customer journey. Click here to learn more: https://bit.ly/3briy7d

DevOps refers to the combination of software development and information technology processes that shorten the software development lifecycle. Click here to learn more.

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Blackchair is the ideal organisation to help contact centres migrate to a platform, given that we specialise not only in platform translation but also CX analysis, cloud audit and cloud compliance.

The cloud migration process is fraught with risks, but contact centres can mitigate them with the right configuration management tools. Blackchair’s portal offers the management tools users need to stay on top of the migration process.

Will Agile Operations work for your business? What is the path and return? The service is a 30/60/90-day program to support automation and efficiency initiatives utilizing DevOps best practices. Learn more

Managing your cloud migration process efficiently will help you maintain oversight, minimise costs, and maximise efficiency. Learn more at Blackchair

Cloud Asset Management keeps track of every aspect of your cloud estate. Incorporating the maintenance, compliance, upgrading, and disposal of cloud assets,

A migration profile is a crucial part of CX migration from multi-premise to cloud and can be used to build out a migration strategy to move from migration to service delivery.