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Streamline your customer support efforts with WebMaxy Omnichannel Support WebMaxy Omnichannel Support is the best DelighChat alternative that helps you elevate your customer service. You get access to customer queries from distinct marketing channels like Facebook, Instagram,...

Importance of configuring sales orders workflow across different channels Order processing workflow starts from Order receiving and ends at the consumer. With an updated view of the available stock, billing for products can be done easily and accurately. This enables offering...

Customer success (CS) is a relatively new term in the marketing lexicon. What does it mean? And why should you care? CS is a team within an organization tasked with ensuring customer satisfaction. The goal of CS is to ensure customers get the service they want from their compa...