SOFTWARE MANAGEMENT TOOL – MIRAT OVERVIEW The software management is a complex subject and people used different names like Managing Software or Managing Software Development. The software management helps to formalize a set of structures that make sure your software is access...

MIRAT | SUITS YOUR IT ASSET DISCOVERY NEEDS OVERVIEW For the last several years, companies are moving towards IT diversified environment which includes cloud, virtual, and mobile devices. The companies decided to make a common place for connecting or disconnecting the enterpri...

THE CONFIGURATION MANAGEMENT DATABASE SERVICES | MIRAT OVERVIEW The Configuration Management Database (CMDB) is used to keep track of the state of assets like products, systems, software, facilities used in company’s IT services and the connection between those components. CMD...

THE MIRAT OPERATING SYSTEM INSIGHT TOOL In any organization, the metrics of monitoring the different services/asset of the operating system is very important to maintain the IT infrastructure in a right way. The Novel IRS is providing this unique tool which includes in the MIR...

OVERVIEW In vulnerability management there is a continuous process of testing, reporting, response and triage. The security for the assets is a continuous process. Security mostly applicable in vulnerability management. In day-to-day work, almost all companies think about vuln...

OVERVIEW In Self-healing process, the system ability to detect and resolve problems instantly and automatically. It just prevents human intervention to fix issues. The technology of self- healing is better fitted in IT Infrastructure to fix problems faster than human as it rea...

WHAT IS A SERVER MONITORING TOOL Running and Managing a website means being acutely aware of servers and network issues as soon as they occur. Servers are the chief support of a organization. A Server monitoring tool is the answer to your server and network issues.To reduce do...

HOW SELF-SERVICE AUTOMATION IS REVOLUTIONIZING THE IT INDUSTRY The concept of self-service automation is spreading almost all sectors, especially in IT sector. It’s become a part of our nitty-gritty day to day business activities. Take an example, in the previous days people h...

IT SERVICE LEVEL AGREEMENT (SLA) FROM MIRAT WHAT IS SLA? As defined by ITIL, IT Service Level Agreement is an agreement between an IT Service Provider and Customer. A single SLA is useful for number IT services or a number of customers. For example, if you are using an ATM car...

IT SOLUTIONS AND SERVICES | BUSINESS DASHBOARD HELPS TO EMPOWER YOUR BUSINESS IT VALUE NEEDS TO BE ALIGNED WITH BUSINESS VALUE IT is supporting to organizations one way or other through extending IT solutions and services for a smooth running of the business. Hence, IT product...

OVERVIEW Threat and Vulnerability management is a key aspect in any sector especially in IT. It is critical to know about this management to prevent hazardous consequences in the organization. One way, it is a challenge to company’s IT that there is a lot of communication infl...

OVERVIEW Generally, we learn that there are two types of services available, IT Help Desk and IT Service Desk in most of the sectors especially IT. There is a confusion that these two Admin service tools are same or separate. It is a topic which is continuously having differen...

WHAT IS ITSM The IT Service Management (ITSM) ensures the right processes, people, and technology are in place to meet the organizational goals. It is now the best option for enterprises throughout the globe as it provides seamless automation within and across key ITIL process...

ABOUT TICKETING MANAGEMENT The ticketing process is part and parcel of the service desk in IT industry. If there are any obstacles in service or fails to deliver the promised performance, it is important to restore or get back the service to normal condition as rapidly as poss...

OVERVIEW In ITSM process, first address to people, starts develop a process, then create a technology. The idea behind this generally takes the form of a software solution which captures tickets, routes work, and features of the self-service portal. The best part of these tool...

IT Service Management (ITSM) is derived from ITIL which is a solution and best practices to the IT enabled sectors. Companies are benefited from the integrated and process-based framework for managing their infrastructure. Most of the companies are adopted these processes for...