Cloud computing initiatives have attained a position of key importance in any digital transformation strategy. With enterprises paradigmatically shifting their focus from incremental to transformational benefits, cloud computing along with other emerging technologies like IoT,...

Back in 1997, Amazon would request its customers to wait for 3 to 7 days to receive their ordered product after it had left the warehouse. Users complained about how they can buy the book (Amazon’s sole product back then) in zero days by visiting a store instead of waiting end...

For fashion which is supposed to keep changing every season, this season has rather been an unfashionable one. Just like most businesses out there, the digital commerce industry- fashion & apparel, in particular, is battling the consequences of the pandemic. Retailers have...

COVID-19 hasn’t been fair to every business out there. Video streaming services — the most popular form of indoor entertainment — have seen a surge in new customers, bringing in more business than usual. Netflix added 15.8 million new subscribers worldwide in their first quart...

Selling goods online is an easy and efficient practice especially in the fast-growing digital world. While the rewards are great, so are the risks. A few common eCommerce challenges and mistakes can prevent businesses from making the most out of this vast online market. One mi...

Good customer experience is the core aspect that contributes to the success of any business. Several times organizations fail to offer robust customer experience even with the monumental amounts of service enhancing applications that they put in practice. This results in incoh...