After-sales support holds huge significance in customer retention strategies. By prioritizing post-purchase assistance, firms can build trust, improve satisfaction, promote repeat business, minimize churn, generate referrals, and foster long-term relationships. In a competitiv...

ServitiumCRM Customer & Install Base Management is a centralized database with comprehensive customer information. This includes contact information, service history, past purchases, preferences, and specific requirements. It gives a single view of the customer, defines th...