Multichannel selling is a marketing approach in which a company offers its products through multiple channels, both online and offline. In other words, multichannel combines the customer experience and allows customers to engage and purchase through their preferred channel.

Acquiring new clients and retaining existing clients is not easy for a company, whether eCommerce, agency, or a startup. So, to increase revenue and scale your agency, you can focus on your existing customer along with acquiring new ones. In todays' market, many companies offe...