Dealing with Difficult Clients? Document Everything.

In business, not every client will be easy to work with—but that doesn’t mean the relationship has to be a struggle. One of the best ways to navigate challenging client interactions? Keep everything documented.

✅ Clear records of communications, decisions, and progress ensure transparency and accountability.
✅ When conflicts arise, facts speak louder than opinions.
✅ A well-documented process shows professionalism and keeps projects on track.

Even the toughest clients appreciate clarity and accountability. It’s not just about avoiding disputes—it’s about building trust and delivering results.

I shared this insight in Forbes Business Council’s article on 18 Steps for Handling Prickly Clients. Read the full piece here: 18 Steps For Dealing With Prickly Business Clients

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