BritBox '$upport' $taff Hates Their Cu$tomers! = WoW!

Contact Information:

https://www.britbox.com/us/

https://en.wikipedia.org/wiki/BritBox

https://en.wikipedia.org/wiki/BBC

https://www.bbc.co.uk/contact

YourQuestions@bbc.co.uk 

https://en.wikipedia.org/wiki/ITV_plc

https://www.itvplc.com/contact-us

enquiries@linkgroup.com

groupsecretariat@itv.com

investor.relations@itv.com

itvcommercial@itv.com

viewerservices@itv.com

Messages are attached below from newest on top, to oldest last, like when responding to E-Mail it lists new stuff at the top =)

Note: Changed E-Mail addresses of 'Account Holder' & stuff because what is relevant here is the problem with BritBox login & other issues (like the bull$hit attitude of the $taff), not the 'messenger' (me) who brings up the problem with the site design, or the person who actually tries to use the service (my mom) who got frustrated constantly getting rejected when trying to log on, because the interface of the web site is a mess, especially the log in area =)

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Re: Absolute Proof BritBox (Anti) 'Support' Staff Is Purposely Harming Your Business RE: First Letter 'Up The Chain Of Command'?? RE: Your 'Support' Staff Is INSANE And Cancels Accounts Trying To Cover Their Lazy Incompetent Azzez! = WoW! =;-o

Investor Relations [Investor.Relations+noreply@itv.com]

Sent: Tuesday, January 26, 2021 12:30 PM

To: blabla@bla.com

This is an automated response.

Thank you for contacting ITV Investor Relations.

We are only able to respond to emails that relate to ITV's Investor Relations activities. If this is an Investor Relations query, we will be in contact shortly.

If your query is about your shareholding, please contact Link Asset Services:

www.linksharedeal.com

+44 (0) 371 664 0300

enquiries@linkgroup.co.uk

For all other queries, please contact ITV Viewer Services: viewerservices@itv.com

===============

Absolute Proof BritBox (Anti) 'Support' Staff Is Purposely Harming Your Business RE: First Letter 'Up The Chain Of Command'?? RE: Your 'Support' Staff Is INSANE And Cancels Accounts Trying To Cover Their Lazy Incompetent Azzez! = WoW! =;-o

Dood McMan [blabla@bla.com]

Sent: Tuesday, January 26, 2021 12:31 PM

To: itvcommercial@itv.com

Absolute Proof 'BritBox' Support Staff Is Purposely Trying To Kill Your Business

Please read 'correspondence' below =)

________________________________________

From: Dood McMan [blabla@bla.com]

Sent: Tuesday, January 26, 2021 12:21 PM

To: BritBox

Subject: First Letter 'Up The Chain Of Command'?? RE: Your 'Support' Staff Is INSANE And Cancels Accounts Trying To Cover Their Lazy Incompetent Azzez! = WoW! =;-o

Review the info below.  You should restart the account.  I am not the account holder nor did I ask for a cancellation. It's explained below, but of course you know this already.  You are just playing a 'punish the messenger' game = bizarre! =))

________________________________________

From: Dood McMan [blabla@bla.com]

Sent: Tuesday, January 26, 2021 12:20 PM

To: publicity@britbox.co.uk

Subject: Your 'Support' Staff Is INSANE And Cancels Accounts Trying To Cover Their Lazy Incompetent Azzez! = WoW! =;-o

Your 'Support' Staff Is INSANE And Cancels Accounts Trying To Cover Their Lazy Incompetent Azzez! = WoW! =;-o

publicity@britbox.co.uk

Read the stuff below for information on your 'rogue' employees who cancel accounts without requests, because they don't want to bother trying to solve problems or even to appear that they care about solving them.  The least they should do is simply tell people 'you are on your own.  We do not provide assistance with login problems.' ~ not cancel people when they simply say as many others on the internet do: that BritBox has a lot of login problems where it won't take the legitimate password & constantly asks people to change it & go through an 'E-Mail Confirmation Loop'.  You guys are really harming your bu$iness that way.  Your IT & $upport $taff is obviously, dum, lazy, incompetent & evil & should all be fired.  There are plenty of people out there, especially 'In The Age Of Eternal Fake Doom Plague LockDown Nonsense' happy 2 get a real job actually trying to fix problems rather than add to them by ruining their own business, rejecting legitimate customers & assistance with tech issues customers willingly provide =))

OMG WoW =))

I am not the account holder.  My mom got so sick & tired of having 2 constantly change the password & try different 'type it in super slow' login tricks, she forwarded it to me to at least get it working.  I simply contacted them to INFORM them about the problem & help them fix it.

Restart this account:

Username: blabla@bla.com

Password: 2insane <~ because after having to change the password like 9 times, I'm thinkign 'WoW this is INSANE!!" =))

Or if that doesn't work, change the password (as I have already had to do at least 9 other times,just to log in) to whatever password you like, & mail it to me. I will then change the password on the 2 computers she uses to watch it, & get it working again, thanks =)

L8R H8R! ~@~

________________________________________

From: Dood McMan [blabla@bla.com]

Sent: Tuesday, January 26, 2021 12:13 PM

To: BritBox

Subject: Forwarding this to your contact list: RE: Re-Activate The Account.  Your Staff Is Destroying Your Own Business! =))RE: [BritBox] Re: Tech Team/Laptop Windows 7/Website issues

publicity@britbox.co.uk

https://www.itv.com/presscentre/britbox/content/britbox-contacts

https://en.wikipedia.org/wiki/BritBox

"joint venture of the BBC and ITV plc"

https://www.itv.com/presscentre/britbox/content/britbox-contacts

publicity@britbox.co.uk

https://en.wikipedia.org/wiki/BritBox

https://en.wikipedia.org/wiki/BBC

https://en.wikipedia.org/wiki/ITV_plc

I will be posting a page with a copy of all the E-Mail correspondence on this so (((Management))) can review your endless HATRED against customers = WoW =))

"How DARE the 'peasant' say it's hard to log in to our site, & make suggestions how to fix the problem = CANCEL them!" =))

You know, kind of like if somebody at a restaurant complains that the cook sent out an omlette with a cockroach in it, by accident or not. I'm not the problem. The cockroaches are the problem =)

OMG grow up =))

Reinstate the account. I'm not even the account holder, froox sake!

Hopefully after word spreads of your INSANE fuk up, they will fire your dum azzez =D

Get some people who R actually interested 2 $erve the cu$tomer$ = that would be nice! =)

________________________________________

From: Dood McMan [blabla@bla.com]

Sent: Tuesday, January 26, 2021 12:07 PM

To: BritBox

Subject: Re-Activate The Account.  Your Staff Is Destroying Your Own Business! =))RE: [BritBox] Re: Tech Team/Laptop Windows 7/Website issues

What the hell is this $hit? = LOL!!!

I never requested a cancellation.  All I did was request you guys solve a problem, & then you guys played 'pass the potato' spewing NONSENSE like 'your browser is too old', after I already told you I tried it on current ones in Windows 7 & also sent you a list of the many ones I tried, & information on the different machines, proving it is a site problem & not on my end.

Because you are lazy & corrupt you pretend that the VICTIM of the problem is the problem, because you don't want to fix the problem.  They're just words.  If you want to HARM your own business by playing 'blame the messenger' that is CRAZY because the more money you make through $ubscriptions the more money is available to pay you.

You go from giving a free month to CANCELING without any request to do so, just because YOU don't like when people ask for help and acknowledge the obvious, verifiable fact that you were NOT helpful AT ALL!!! =))

What is the E-Mail address for corporate management at BritBox?  This extreme 'Anti-Customer' attitude is totallys RIDICULOUS!  They should fire YOU GUYS in addition to the 'IT Staff'.

Oh also, you knew from the beginning this is NOT EVEN MY ACCOUNT!!!  It belongs to my mother and I am only using this E-Mail address because she got so SICK AND TIRED of having to constantly change the password & go through the 'E-Mail confirmation process' just to log on and play some videos.

You people are truly SICK!! =))

I don't have to mail you.  I am trying to HELP you guys!!  And you attack me for helping ~ you remind me of the democrats in the USA who burn down cities & pretend they are doing something for 'justice' instead = LOL!!

GET A GRIP!

This is NOT MY ACCOUNT!!

I am NOT the account holder!!!

I NEVER REQUESTED A CANCELATION!! =)

OMFG = WoW = the stupidity LOL!!!!

RE: [BritBox] Re: Tech Team/Laptop Windows 7/Website issues

Dood McMan [blabla@bla.com]

Sent:   Tuesday, January 26, 2021 11:59 AM

To:     BritBox [support-us@britbox.com]

I never asked to be canceled. It's not even my account!

Restart the account.  I never requested a cancellation and you are harming your company by canceling it, because it is customers who pay your wages.

You should be fired. You are haming the comapny.  Canceling somebody for HELPING you to SOLVE A PROBLEM by bringing it to your attention is the absolute height of retardation.

GET A GRIP!

Forward this 'up the chain of command' there, thanx =)

Or maybe just need 2 go around & & file a complaint with management or whatever.

So you run from giving a 'free month' to now 'canceling' because you don't like that somebody, among the many others who post about this problem on the internet, mails you about the login problems in your site design = LOL!

You are AMAZING! =))

________________________________________

From: Elizabeth G (BritBox) [support-us@britbox.com]

Sent: Tuesday, January 26, 2021 10:25 AM

To: Login Holder

Subject: [BritBox] Re: Tech Team/Laptop Windows 7/Website issues

##- Please type your reply above this line -##

Your request (89bla) has been updated. To respond, simply reply to this email.

Elizabeth G (BritBox)

Jan 26, 2021, 13:25 EST

Hi,

My name is Elizabeth, and I look after customer care for BritBox US and Canada.

I'd like to inform you that your subscription has been cancelled, remaining time removed, and a refund issued for the full amount. Please allow for 3-10 business days for your bank to process the refund back into your account.

While I appreciate you taking the time to share your thoughts and feedback, this matter is now closed and we will not enter into future correspondence on it.

Cheers,

Elizabeth

Elizabeth G

Customer Support

________________________________________

From: Mercedes C. (BritBox) [support-us@britbox.com]

Sent: Monday, January 25, 2021 4:33 PM

To: Login Holder

Subject: [BritBox] Re: Tech Team/Laptop Windows 7/Website issues

##- Please type your reply above this line -##

Your request (89bla) has been updated. To respond, simply reply to this email.

Mercedes C. (BritBox)

Jan 25, 2021, 19:33 EST

Hello there!

We are unable to offer any further support regarding this issue, and we are unable to provide a fix to the error that is occurring on your device.

At this time we can offer cancellation and a refund for the service but are unable to offer any further troubleshooting or additional options. Please note that we will need to keep this interaction professional and refrain from name calling or profanities. If we are unable to keep this interaction professional then we will be forced to terminate the email tread.

Best Wishes,

Mercedes C. and the BritBox Team

Mercedes C.

Customer Support

Sign Up<https://www.britbox.com> | Watch Now<https://www.britbox.com> | FAQs<https://help.britbox.com/>

BritBox: the biggest streaming collection of British telly… ever!

Login Holder

Jan 25, 2021, 19:26 EST

I'm not asking for a refund! Are you INSAAANE?! Who pays your wage$?? GET A GRIP!!! =))

Is this a trick to flip back against the 'free month' you offered (without me ever asking)??

NO I am NOT trying to 'cancel'. That's RETARDED!!! I want you to FIX THE PROBLEM! =D

And yes OF COURSE you CAN fix the problem. It is not a matter of 'cannot'. It is a matter of you CHOOSE not 2 fix the problem, all over the internet where people talk about how BritBox is a monumental fail-train how it constantly rejects logon attempts! =))

You see, you are another 'welfare case'. YOU should be FIRED! What the hell R U doing?? U just spew 'blablabla' but don't make ANY attempt to FIX THE PROBLEM. The least you could do is avoid WA$TING our time with you PRETENDING you give a krap. No, instead you should just tell people 'you go work it out. I'm busy! Bye! =)

At least that would be 'honest' = yes very 'corrupt' but at least not LYING to us pretending you are 'interested' in fixing problems.

No I do NOT want to cancel. And yes I gave you lots of great ideas how to improve your web site & FIX THE PROBLEMS WITH IT.

I could personally redesign your whole site for a few thousand to make it much better than it is now. It would not be hard at all. Just an option for you. The one thing I would need to learn about is how to imbed silverlight like Netflix =) The 'layout' stuff is a piece of cake! And the whole 'login problems' thing ~ they are obviously messing it up ON PURPOSE because they are incompetent & overpaid, & should be FIRED instead. NO OTHER SITE has those kinds of problems. I've been online 'since the beginning of the internet'. Yours is the WORST for 'login problems'. It's like a comedy skit! =))

How about you forward me to your 'IT Department'? It would be fun to hear them list off the many disshonest EXCUSES I'm sure they will come up with, starting with a sadistic "Works for MEEE!" giggle fest =)) How very Linux! HAHA

Now watch YOU go around attacking ME because I 'dare' to mention the EXTREMELY BUGGY PROBLEM with YOUR web site. Talk about 'blaming the messenger' = LOL!!

L8R H8R! ~@~

________________________________________

From: Mercedes C. (BritBox) [support-us@britbox.com<mailto:support-us@britbox.com>]

Sent: Monday, January 25, 2021 4:14 PM

To: Login Holder

Subject: [BritBox] Re: Tech Team/Laptop Windows 7/Website issues

Mercedes C. (BritBox)

Jan 25, 2021, 19:14 EST

Hello there!

Thank you for your quick response! We greatly apologize, although our tech team has reviewed the issue at hand and we are unable to provide a resolution for password issue at this time.

As we are unable to provide this service, we can offer you cancellation and grant an exception to our no refund policy and give you a full refund for the year of BritBox that you purchased.

We greatly apologize that we were unable to get this issue resolved although please us know if you would like to proceed with cancellation and a refund for your account.

Best Wishes,

Mercedes C. and the BritBox Team

Mercedes C.

Customer Support

Sign Up<https://www.britbox.com> | Watch Now<https://www.britbox.com> | FAQs<https://help.britbox.com/>

BritBox: the biggest streaming collection of British telly… ever!

Login Holder

Jan 25, 2021, 16:11 EST

I am not being 'unprofessional', even though this is not a 'profession'. I'm just a random regular customer. The word U R maybe looking for is 'civil', & I am. I am not 'hurling random abuse'. I am highlighting problems & the solutions that will work. I do not use curse words or other 'bad talk'. I simply state the obvious: Your IT (Information Technology) team is TOTALLY incompetent & should all be FIRED ASAP! =) That will make the biggest improvement to your site BY FAR. Then you can (if you want to become even MORE popular) integrate (oh you love words like 'integrate' yes? =) some of the suggestions I made, like to do the 'favorites list' thing with 'multi-select' & 'number reorder' with 'apply' button, & move to silverlight instead of HTML5, & multiple video files at different resolutions, etc.

You certainly don't 'have' to do any of those things. They are simply GOOD ADVICE that you should use! =)

If you hire somebody to wash a car and they get mud all over the thing, they should not be paid. Same goes for your IT staff that made it such an absurdly over-complicated chore just to log in, & constantly requires changing of passwords. This is a well known issue with people all over the 'interwebs' complaining about this problem with your site.

Thanx =)

________________________________________

From: Mercedes C. (BritBox) [support-us@britbox.com<mailto:support-us@britbox.com>]

Sent: Monday, January 25, 2021 10:57 AM

To: Login Holder

Subject: [BritBox] Re: Then Why Do You Make It So Hard To Log In? RE: Critics love these BritBox shows: Then Why Do You Make It So Hard To Log In? I've had to change the ...

Mercedes C. (BritBox)

Jan 25, 2021, 13:57 EST

Hello there!

Thank you for your quick response and for providing us with the additional information for your device/web browsers. We are here to help get this issue resolved as we hate to hear customers run into issues with our service. Please note that we will need to keep this interaction professional, otherwise we may need to terminate the ticket. I have escalated a tech ticket to our tech team for further assistance with this issue and will make sure to keep this email thread open and update you as soon as I hear back from them.

Please feel free to reach out to us in the future if you need any assistance or have any additional questions, we are happy to help!

I hope you have a wonderful day, cheerio!

Mercedes C. and the BritBox Team

Mercedes C.

Customer Support

Sign Up<https://www.britbox.com> | Watch Now<https://www.britbox.com> | FAQs<https://help.britbox.com/>

BritBox: the biggest streaming collection of British telly… ever!

Login Holder

Jan 24, 2021, 16:13 EST

You Can Do A (Higher Resolution) 'PAL DVDs Rentals' Alternative To Netflix? = AWE$OME! =8^D

If you guys are not into that (but you SHOULD be) please forward this around to any and everybody who may like this idea. The reason is 'PAL' format DVDs have much higher resolution & video quality than 'NTSC' versions. The frame rate is slightly less, but that's OK because it is still 'fast enough' and the extra detail more than makes up for it in overall 'realism'.

I rented an 'AlloAllo' DVD on Netflix & it dodn't look great. Their online streamer was also very 'messy'. Add to this the fact it was never shot all that well, & the overal look is very fake & trashy compared to even a random modern Youtube video with 'zero' budget.

BUT after getting 'AlloAllo' on a 'PAL' DVD set, and running it through 'FFDShow' filters, the look is almost as good as a fancy modern Blu-Ray disk! =) The main difference really is the very harsh & fake lighting in many 'set' scenes, but WoW! Looks TOTALLY different than just 'streaming' it on BritBox or Netflix or getting the NTSC DVD. SO much better. I should upload a page with examples, but I don't know if anybody will even have a look over there.

I would like to help you with this. A LOT of stuff out there was never on Blu-ray & maybe never will be. I could certainly UPgrade videos by making old stuff look similar to Blu-ray, but besides that you could ALSO rent them in PAL format, to 'NTSC regions' as an alternative 'higher resolution' version somewhere 'in between'.

We here in America can play 'PAL' content just fine. Depends on what software & players we use. With computers this is very easy, though can be a bit more tricky with stand-alone players. You could also have an area of your 'Pal For U' site or whatever U want 2 call it (the 'PAL Video Rentals' for NTSC regions thing) that $ells DVD players that are 'region free' or at least cover those U provide 'PAL' content from.

This may all sound a bit silly, but really the difference is very significant & important. Having things in native frame rate (like they were shot in PAL) also gives smoother motion, because when running noise reduction & whatever after it 'bridges' things better than just 'adding repeated frames' which is the typical 'telecine pulldown' (why they keep inventing silly 'terminology'? Just say 'frame rate'?? =))

It would be fun to 'advise' you on these things if you guys need help. There is so much great 'PAL' stuff out there = it's a shame how it gets 'hacked down' & 'crippled' by conversion to NTSC =(

L8R! ~@~

________________________________________

From: Dood McMan [blabla@bla.com<mailto:blabla@bla.com>]

Sent: Sunday, January 24, 2021 12:16 AM

To: BritBox

Subject: BTW: Some More Ways To Increase Your Business... RE: [BritBox] Re: Then Why Do You Make It So Hard To Log In? RE: Critics love these BritBox shows: Then Why Do You Make It So Hard To Log In? I've had to change the ...

There are several other problems with your web site that limit it's appeal & 'potential market reach' as 'popularity' goes. I will list some here, & maybe post a page about it? =) Here goes ~>

~ Need to fix the 'rejecting logins it knows to be correct' issue (most important! If people can't even get on reliably, they tend to drop the service & stop sending you money, etc.)

~ The search engine on your site is a joke. Stuff has to be typed in spelled exactly right, & it gives very limited, often misleading suggestions. It also doesn't cross-reference 'content' like searching by actor or episode instead of by series or movie name. It should search similar to netflix or google or Ebay do where it 'relates' terms to things that are 'similar'. This is really very easy if you simply add the DETAILS information to the 'search database' so for example searching an actor brings up all the different things you carry that they perform in.

~ There is no 'compact list' type feature for either the 'main site' or the 'favorites / watchlist' areas, instead only a maximum of 3 big 'windows' wide, which takes a lot of effort scrolling around. Netflix is ALSO annoying in how big the 'preview tiles' are, but it packs in way more of them, so can scan for more things easier. Ideally you should provide a 'list' type feature with previews on the left, like Youtube does, and also a 'favorites' section that is similar to what netflix had before they destroyed it to try and force their 'company preferences'. It used to allow users to custom sort them not simply by dragging them around one by one (which they also broke), but ALSO to click the titles & type in a number exactly what position we want it to go to, on multiple titles, & then hit an 'apply' button so it is a single step instead of a page refresh for every single item that needs to get moved.

~ You should offer multiple different 'bandwidth/resolutions' so videos can stream more reliably on slower internet connections & also on devices with slower CPUs &/or smaller screens where 'HD' or whatever is not necessary. A lot of PCs 'stutter' when playing some Britbox videos. By contrast, Netflix will automatically go to a lower resolution (smaller video file) like Youtube does to help it play with more stability (though not quite as 'sharp').

There are a lot of cool things you COULD do to improve 'old krappy looking' videos too, like this...

https://justpaste.it/32kp3

https://justpaste.it/7i54j

https://justpaste.it/67srx

Example of even recent high budget video that can be improved drastically:

As shown 'originally' on Youtube:

https://justpaste.it/img/fc753719a51e61f9057d027b09cb66ba.jpg

After modification:

https://justpaste.it/img/628fbd2c219cffe407a90c19d56f6f1d.jpg

As shown on TV:

https://justpaste.it/img/06f8a768cdcc076448422522a8c8f02f.png

After modification (even much smaller file but looks so much BETTER! =)

https://justpaste.it/img/b21f363040b6101f2228766dbdd37914.jpg

Even old tiny (low resolution) things can be greatly enhanced, like using this avatar as an example:

https://justpaste.it/img/f3a119168c651e150564073296892b60.jpg

Resized (but same 'pixel detail count' essentially):

https://justpaste.it/img/c7ae40763e57259c5c96dfc0dfd467b1.jpg

After enhancement:

https://justpaste.it/img/afe0bb8410a39dbb65147a7251fb9a76.jpg

I like that old 'AlloAllo' show...

https://en.wikipedia.org/wiki/%27Allo_%27Allo!

But it looks like $HIT on BritBox compared 2 how I can make it look using PAL DVD run through FFDShow filters & stuff, which can get the colors & shading & everything very realistic! =) I notice a lot of old shows like that 'Are You Being Served' = YEESH what a mess =))

N E waze, maybe a way 2 roll that in there somehow = like 'enhanced' and 'updated' old shows? Like 'Now available in HD remastered'? I'd B into doing that =D I could send you the files & get a $lice?

Oh also, I would send word around wherever you can to 'ban shakey-cam'. It just ruins any video where it is used, ever. I notice a lot of movies & other 'features' being DESTROYED by it. It causes a headache as eyes naturally try to track, & foolish (((Director$))) pretend it adds some kind of 'action' but really it's a giant middle finger against the audience & very annoying. When something is shaking a lot I just stop the video & play something else. Not going to waste my time with nausea-inducing junk.

L8R! ~@~

________________________________________

From: Mercedes C. (BritBox) [support-us@britbox.com<mailto:support-us@britbox.com>]

Sent: Friday, January 22, 2021 1:18 PM

To: Login Holder

Subject: [BritBox] Re: Then Why Do You Make It So Hard To Log In? RE: Critics love these BritBox shows: Then Why Do You Make It So Hard To Log In? I've had to change the ...

Login Holder

Jan 24, 2021, 3:16 EST

There are several other problems with your web site that limit it's appeal & 'potential market reach' as 'popularity' goes. I will list some here, & maybe post a page about it? =) Here goes ~>

~ Need to fix the 'rejecting logins it knows to be correct' issue (most important! If people can't even get on reliably, they tend to drop the service & stop sending you money, etc.)

~ The search engine on your site is a joke. Stuff has to be typed in spelled exactly right, & it gives very limited, often misleading suggestions. It also doesn't cross-reference 'content' like searching by actor or episode instead of by series or movie name. It should search similar to netflix or google or Ebay do where it 'relates' terms to things that are 'similar'. This is really very easy if you simply add the DETAILS information to the 'search database' so for example searching an actor brings up all the different things you carry that they perform in.

~ There is no 'compact list' type feature for either the 'main site' or the 'favorites / watchlist' areas, instead only a maximum of 3 big 'windows' wide, which takes a lot of effort scrolling around. Netflix is ALSO annoying in how big the 'preview tiles' are, but it packs in way more of them, so can scan for more things easier. Ideally you should provide a 'list' type feature with previews on the left, like Youtube does, and also a 'favorites' section that is similar to what netflix had before they destroyed it to try and force their 'company preferences'. It used to allow users to custom sort them not simply by dragging them around one by one (which they also broke), but ALSO to click the titles & type in a number exactly what position we want it to go to, on multiple titles, & then hit an 'apply' button so it is a single step instead of a page refresh for every single item that needs to get moved.

~ You should offer multiple different 'bandwidth/resolutions' so videos can stream more reliably on slower internet connections & also on devices with slower CPUs &/or smaller screens where 'HD' or whatever is not necessary. A lot of PCs 'stutter' when playing some Britbox videos. By contrast, Netflix will automatically go to a lower resolution (smaller video file) like Youtube does to help it play with more stability (though not quite as 'sharp').

There are a lot of cool things you COULD do to improve 'old krappy looking' videos too, like this...

https://justpaste.it/32kp3

https://justpaste.it/7i54j

https://justpaste.it/67srx

Example of even recent high budget video that can be improved drastically:

As shown 'originally' on Youtube:

https://justpaste.it/img/fc753719a51e61f9057d027b09cb66ba.jpg

After modification:

https://justpaste.it/img/628fbd2c219cffe407a90c19d56f6f1d.jpg

As shown on TV:

https://justpaste.it/img/06f8a768cdcc076448422522a8c8f02f.png

After modification (even much smaller file but looks so much BETTER! =)

https://justpaste.it/img/b21f363040b6101f2228766dbdd37914.jpg

Even old tiny (low resolution) things can be greatly enhanced, like using this avatar as an example:

https://justpaste.it/img/f3a119168c651e150564073296892b60.jpg

Resized (but same 'pixel detail count' essentially):

https://justpaste.it/img/c7ae40763e57259c5c96dfc0dfd467b1.jpg

After enhancement:

https://justpaste.it/img/afe0bb8410a39dbb65147a7251fb9a76.jpg

I like that old 'AlloAllo' show...

https://en.wikipedia.org/wiki/%27Allo_%27Allo!

But it looks like $HIT on BritBox compared 2 how I can make it look using PAL DVD run through FFDShow filters & stuff, which can get the colors & shading & everything very realistic! =) I notice a lot of old shows like that 'Are You Being Served' = YEESH what a mess =))

N E waze, maybe a way 2 roll that in there somehow = like 'enhanced' and 'updated' old shows? Like 'Now available in HD remastered'? I'd B into doing that =D I could send you the files & get a $lice?

Oh also, I would send word around wherever you can to 'ban shakey-cam'. It just ruins any video where it is used, ever. I notice a lot of movies & other 'features' being DESTROYED by it. It causes a headache as eyes naturally try to track, & foolish (((Director$))) pretend it adds some kind of 'action' but really it's a giant middle finger against the audience & very annoying. When something is shaking a lot I just stop the video & play something else. Not going to waste my time with nausea-inducing junk.

L8R! ~@~

________________________________________

From: Mercedes C. (BritBox) [support-us@britbox.com<mailto:support-us@britbox.com>]

Sent: Friday, January 22, 2021 1:18 PM

To: Login Holder

Subject: [BritBox] Re: Then Why Do You Make It So Hard To Log In? RE: Critics love these BritBox shows: Then Why Do You Make It So Hard To Log In? I've had to change the ...

Login Holder

Jan 24, 2021, 2:49 EST

It is not an 'image puzzle error' or anything to to with our computers or how we are logging in or the browsers we are using. The list I sent you was partial, & '360' is a very recent version of Chrome that was hacked by the Chinese to run on XP & fully supports HTML5 video including Britbox.

You should really stop with the 'grasping at straws' thing trying to play 'blame the user'. The problem is that YOUR WEB SITE PURPOSELY REJECTS PASSWORDS IT KNOWS TO BE CORRECT, REPEATEDLY, CONSTANTLY FORCING PEOPLE TO DO A 'RESET PASSWORD' ROUTINE VIA THE ACCOUNT EMAIL!!!

Get it straight = THAT is the issue, & NOTHING ELSE!!! =P It is YOUR WEB SITE causing the error, & (ultimately) your evil & incompetent programmers who designed the site to do exactly this, to annoy & 'constantly re-verify' people, I guess as a technique to try & limit 'account sharing' by forcing people to constantly 'check their E-Mail to 'reset password'.

Like I mentioned before, the only way to fix this is to CHANGE YOUR WEB SITE so it is not PURPOSELY CIRPPLED!!! =)

You can start by firing your 'IT' (Information Technology) staff, because there are a gazillion other ways to give yourselves 'account security' without constantly playing this dumb 'change your password every frooking time you try to log in with a different device, & even then you have to type the password in super slow to try & hope & pray it works once in a while =))

NO OTHER SITE I HAVE EVER USED has this level of bull$hit 'login trouble', EVER!! You guys win the GRAND PRIZE for 'fail train' design! =))

I am happy to help you SOLVE these problems, but pretending that "it's the user's fault" is not going to help anything. Here is a list of some OTHER browsers the problem ALSO happens on, including the most current versions, running on Windows 7...

Microsoft Edge

Microsoft Internet Explorer 11

QupZilla v2.1.1

QupZilla v2.2.6

Falkon v3.1.0_Rev_2

Firefox v83.0

Google Chrome v87.0.4280.66

Iron v85.0.4350.0

OperaGX v71.0.3770.323

Opera v72.0.3815.320

You don't get it. You are like a robot, reading off a script. I have DOZENS of web browsers & tried lots of different ones to CONFIRM the problem is happening on your site & has NOTHING WHATSOEVER TO DO WITH ME OR MY SOFTWARE OR OPERATING SYSTEM OR MACHINES!!! =)

GET A GRIP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I know U R probably paid 'by the hour' so it's all about just 'moving the hot potatoes around & pretend you are doing something helpful' but this is NOT helpful. I am here to help you SOLVE YOUR PROBELM!!

If I were running the place, first step would be to fire the IT staff & get people who are not 'anti-user', so they design it to ACCEPT the passwords that users give them instead of pretending to think they made a mistake logging in.

Thanx! =8^D

________________________________________

From: Mercedes C. (BritBox) [support-us@britbox.com<mailto:support-us@britbox.com>]

Sent: Friday, January 22, 2021 1:18 PM

To: Login Holder

Subject: [BritBox] Re: Then Why Do You Make It So Hard To Log In? RE: Critics love these BritBox shows: Then Why Do You Make It So Hard To Log In? I've had to change the ...

Mercedes C. (BritBox)

Jan 22, 2021, 16:18 EST

Hello there!

Thank you so much for your quick response and for the information that you have provided. I would like to clarify, may ask, is the error message you are experiencing when trying to sign into BritBox the "recaptcha error"?

I also noticed that some of the web browser versions you sent us such as (Firefox 52.9.0 Firefox 52.2.1) are a little outdated and that may be causing error messages to come through when signing into BritBox or while trying to stream BritBox, as BritBox is a newer streaming service that is not supported by older browser operating versions . Please feel free to visit https://whatsmybrowser.org<https://whatsmybrowser.org/>, and they should present an easy and quick way to check on your browser version, and offer an update if there is one. Once your web browsers have been updated please let us know if this helps the performance issue or if it persists.

We do look forward to hearing from you so we can get you signed in and streaming your favorite British programs without any error messages or performance issues.

Best Wishes,

Mercedes C. and the BritBox Team

Mercedes C.

Customer Support

Sign Up<https://www.britbox.com> | Watch Now<https://www.britbox.com> | FAQs<https://help.britbox.com/>

BritBox: the biggest streaming collection of British telly… ever!

Login Holder

Jan 21, 2021, 23:10 EST

Your BritBox site here has been used on 3 different computers my mom has ~ 2 running Windows XP & 1 running Windows 7. They all have the same problem, even when copying the portable web browser to another machine so everything is the same pretty much in terms of what your servers are probably seeing, as they all go in through the same router in her house.

She watches on computer & also from computer feeding into a big screen TV. I've tried lots of different web browsers & it's the same problem on them all. It's an issue with your site, not our end.

Note for those interested in running BritBox on XP, there is a version of 'recent' Google Chrome called '360 Extreme 12' that works fine for Britbox on Windows XP. You can get it here:

http://retrosystemsrevival.blogspot.com/2019/05/360-extreme-chrome-browser.html

Among other places =) I've modded it to remove Russian & Chinese more than the default setup...

change the HTTP Accept language of chrome 360 browser from Russian to English

http://www.reliply.org/tools/requestheaders.php

http://www.reliply.org/info/internet/http-accept-lang.html

You can also set 'automatic translation' enabled via check box in advanced settings:

Menu (upper right window box)\Settings\Advanced\Translation\Enable automatic translation

Notes: Disable automatic translation will improving the page loading speed. You can still use the Right-Click Menu "translated to".

More notes:

360 12 Notes: 11 plays Youtube but not Britbox =P & your 'Ultra-Modded' 1 with a zillion plugins U R testing is in your 'Z' drive, in 'Quick Launch' on 'J10 Boot'.

To force English language, set Chrome\User Data\Default\Preferences file by changing string inside (be sure to remove 'txt' extension after editing in notepad =)

Change this: "accept_languages": "ru-RU,ru,en-US,en"

To this: "accept_languages": "en-US,en"

= you are simply removing this ~> ru-RU,ru,

Now EVERYTHING is forced to display in English, unless you are on a foreign site MAYBE =)

I should upload the modded version & send a link sometime ~ and maybe you guys could offer that browser to run your site on XP for your POTENTIAL 'Windows XP Customers'??? I checked it & no viruses via virustotal.com, which has 'all' the 'engines' there.

Some other browsers I tried (unsuccessfully) 2 run BritBox on XP:

Centaury v4.6.0.7593

MyPal v4.6.0.7590

K-Meleon Pro v76.2.0.0

Serpent v4.6.0.7559

SlimJet v10.0.13.0

Firefox 52.9.0

Firefox 52.2.1

Firefox 46 'Netflix'ed

ArcticFox v27.11.0.7618

NewMoon

Note: I would be happy to do 'user experience testing' on a variety of browsers for you guys =) For example, there are lots of people in poor countries with old computers who use Windows XP because it is faster & will run on those old machines because more drivers for the hardware they are 'stuck with'. By doing something like Netflix who use 'Silverlight' to stream videos, you can run on ALL those devices reliably, instead of pretty much 'only Windows 7 & later' (unless using that 'special' 360 Extreme 12 Chrome browser I mentioned).

L8R! ~@~

________________________________________

From: Mercedes C. (BritBox) [support-us@britbox.com<mailto:support-us@britbox.com>]

Sent: Thursday, January 21, 2021 3:53 PM

To: Login Holder

Subject: [BritBox] Re: Then Why Do You Make It So Hard To Log In? RE: Critics love these BritBox shows: Then Why Do You Make It So Hard To Log In? I've had to change the ...

Mercedes C. (BritBox)

Jan 21, 2021, 18:53 EST

Hello there!

We do greatly apologize for the system error that you have experienced with the password to your account, we do not feel as though our customers should have to go through this and change their password so often. I have escalated this up to our engineering team to make improvements to our service and fix this system issue with passwords. We thank you for bringing this to our attention as it helps us improve our services moving forward.

We know that it does not make up for the inconvenience of this error you experienced although we would like offer you a free month of service to be added on to the currently subscription time under the email address blabla@bla.com<mailto:blabla@bla.com>. I also want to make sure that you are able to access the account to stream BritBox, may I ask, were you able to successfully sign in and start watching? If not, may I ask, what is the device or tv you are trying to use to watch BritBox?

We do look forward to hearing from you so we can get you signed in and streaming your favorite British programs.

Best Wishes,

Mercedes C. and the BritBox Team

Mercedes C.

Customer Support

Sign Up<https://www.britbox.com> | Watch Now<https://www.britbox.com> | FAQs<https://help.britbox.com/>

BritBox: the biggest streaming collection of British telly… ever!

Login Holder

Jan 21, 2021, 15:37 EST

It was complete bull$hit! =) The usual 'we're so sorry let's pass the potato and not do anything to solve the problem' thing = lame.

Your site is purposely sabotaged to disable passwords, even when they are correct, forcing us to constantly change them.

Fix it. No other site tries to pull this kind of $hit. Netflix always works perfect, same as almost any E-Mail provider or whatever else. When they have a password problem there is usually a legit reason like some 'error'. When YOU do it is just 2 piss us off, as if it is some kind of 'anti-sharing measure' where every fuking time we log in with a different device we have to go back to our E-mail and do a 'change the password again' routine to prove we are the 'email holder' = PATHETIC!

Get a GRIP! =)

If you want some 'alternate security options' I can make a list, thanx.

Your IT department should be fired.

Bye!

________________________________________

From: BritBox [support-us@britbox.com<mailto:support-us@britbox.com>]

Sent: Thursday, January 21, 2021 12:03 PM

To: Login Holder

Subject: Request #89665<https://help.britbox.com/hc/requests/89665>: How was your customer support experience?

Login Holder

Jan 19, 2021, 21:28 EST

I am not 'Dood'. I am her son. She got so sick of trying to make your BROKEN site work that she gave ME the log in details so I can go ahead & do the 'constantly changing passwords to keep it working' routine for her = LOL!!

Yes, she tried to do it herself but was about ready to dump your $ervice and then I offered to do her 'technical support' to try & get around your anti-user sabotage =))

Thanx

________________________________________

From: Mercedes C. (BritBox) [support-us@britbox.com<mailto:support-us@britbox.com>]

Sent: Tuesday, January 19, 2021 10:59 AM

To: Login Holder

Subject: [BritBox] Re: Then Why Do You Make It So Hard To Log In? RE: Critics love these BritBox shows: Then Why Do You Make It So Hard To Log In? I've had to change the ...

Login Holder

Jan 19, 2021, 21:26 EST

It's very simple: When we enter the correct password, it should take it! =)

No excuses! =P

This is a well-known problem lots of other people complain about all over the internet about your BROKEN web site.

Netflix & other sites NEVER have these issues.

Literally in my many years of life, I have NEVER come across a site that is more broken than yours in 'log in problems'. PayPal was once ALMOST as bad, but it was just 'buggy', not literally anti-user like 'get the fuk off & don't come back' attitude with the constant rejection of known correct passwords.

If you want 'security' against 'sharing' it's really easy to do by tracing the 'IP address' of streamers to see it's not 'all over the place simultaneously', & also you could demand credit card details IF it is a 'bandwidth issue' like tons of 'downloads' across 'different regions' & so on.

There are like a hundred ways you can fix this 'paranoia' nonsense without BREAKING your site ON PURPOSE like this.

Or maybe it has nothing to do with 'security' & some of the 'management' is trying to play 'options' against the site to make money on the side investing? You know = betting AGAINST the success of the site? That would make sense too = like giving a soccer player bowling shoes & pretending they are equipped to win a game? HAHA

If they KNOW the outcome will be bad, then they KNOW which direction the stock will go? Many theories, but whoever is doing this, it is absolutely on purpose.

L8R! ~#~

________________________________________

From: Mercedes C. (BritBox) [support-us@britbox.com<mailto:support-us@britbox.com>]

Sent: Tuesday, January 19, 2021 10:59 AM

To: Login Holder

Subject: [BritBox] Re: Then Why Do You Make It So Hard To Log In? RE: Critics love these BritBox shows: Then Why Do You Make It So Hard To Log In? I've had to change the ...

Mercedes C. (BritBox)

Jan 19, 2021, 13:59 EST

Hello there Dood!

My name is Mercedes C. with the BritBox Team, but I am happy to assist you today. Thank you so much for reaching out to us regarding the navigation issues with our website that you are experiencing, we greatly appreciate any feedback as it helps us to improve our services in the future. We do apologize that at this time our website is proving a bit difficult to navigate through and use, I have submitted this feedback to upper management so we can work to make a change to our platform in the future.

Please feel free to reach out to us in the future if you need any assistance or have any additional questions, we are happy to help!

I hope you have a wonderful day, cheerio!

Mercedes C. and the BritBox Team

Mercedes C.

Customer Support

Sign Up<https://www.britbox.com> | Watch Now<https://www.britbox.com> | FAQs<https://help.britbox.com/>

BritBox: the biggest streaming collection of British telly… ever!

Login Holder

Jan 19, 2021, 13:40 EST

There is no 'technical support issue' you can help with.

What you (as an organization) need to do to fix the problem is fire all those who are responsible for purposely crippling your web site like this. It is HARMING YOUR BU$INE$$!!! =P

There is nothing 'wrong' with my 'devices' or 'techniques'. I am doing everything perfectly, & no matter what, your WEB SITE is DESIGNED 2 reject passwords very often, usually when switching to another machine.

I would GUESS that this is a half-baked & very dumb way some 'insiders' there think they can 'combat account sharing' and 'subletting', but all it does is piss off people who would otherwise want to stay with your service & continue paying $ub$cription$ 2 U.

Your price is not high, but very good, but when people can't even log on because YOU have PURPOSELY DESIGNED YOUR SITE TO BE ANTI-USER / ANTI-CU$TOMER like this, the problem is not a matter of $upport.

You should fix your WEB SITE. It has NOTHING 2 do with ME =)

Netflix for example NEVER has any problem like this. They have other 'issues' they put in there to purposely fuk things up, but they always accept legitimate passwords & we are NOT forced to constantly change them just to get back in. With YOU GUYS it's a constant game of 'prove you have access to the E-Mail account for the creator', over & over again.

Get a grip! I would imagine over time people playing 'games' of 'sharing accounts' will come up with 'public E-Mail pages' so everybody can go there to find out what the 'latest password' is for today, or this hour or minute, as everybody 'across the network' keeps having to change everything every frooking time they try to log on.

There are other ways to combat 'prohibited sharing'. If you could put me in contact with your 'computer department' I could enlighten their dum azzez =)

Thanx! =D

________________________________________

From: Mercedes C. (BritBox) [support-us@britbox.com<mailto:support-us@britbox.com>]

Sent: Tuesday, January 19, 2021 9:49 AM

To: Login Holder

Cc: BritBox

Subject: [BritBox] Re: Then Why Do You Make It So Hard To Log In? RE: Critics love these BritBox shows: Then Why Do You Make It So Hard To Log In? I've had to change the ...

Mercedes C. (BritBox)

Jan 19, 2021, 12:49 EST

Hello there!

My name is Mercedes C. with the BritBox Team, and I am happy to assist you today. I am so sorry to hear that you have been unable to access your BritBox account, I know how frustrating this can be.

May I ask, what kind of device or tv d you use to watch BritBox?

I am more than happy to assign you a temporary password and once you are logged into your account, you can then change the password manually under account details.

Please respond back to this email if you would like me to assign you a temporary password, I do apologize for any inconvenience this system issue may have caused as we hate to see anything get in the way of your favorite British programing.

Please feel free to reach out to us in the future if you need any assistance or have any additional questions, we are happy to help!

I hope you have a wonderful day, cheerio!

Mercedes C.

Customer Support

Sign Up<https://www.britbox.com> | Watch Now<https://www.britbox.com> | FAQs<https://help.britbox.com/>

BritBox: the biggest streaming collection of British telly… ever!

Login Holder

Jan 19, 2021, 5:27 EST

Then Why Do You Make It So Hard To Log In? RE: Critics love these BritBox shows: Then Why Do You Make It So Hard To Log In?

I've had to change the password literally more than 10X

Your site is broken and your '$taff' just give a runaround then say 'talk to somebody else'.

You should fire all of them & hire somebody who actually knows how to write code =)

It's not that hard to simply accept the password people set up instead of pretending it's wrong.

Your inaction on this proves your desire is to make far less money than you could.

I guess U R government $ub$idized??

Thanks =)

________________________________________

From: BritBox [britbox@mail.britbox.com<mailto:britbox@mail.britbox.com>]

Sent: Sunday, January 17, 2021 11:23 AM

To: Login Holder

Subject: Critics love these BritBox shows

Looking for a celebrated, praised series? Look no further than BritBox

[BritBox - the biggest streaming collection of British shows]<https://click.britbox.com/z/2ajamml8a?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=1>

Critically-acclaimed BritBox titles

Some of shows with the highest praises and loudest applause by global critics. Don't take our word for it, take theirs!

[A Confession]<https://click.britbox.com/z/1ekrx8u6w?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=2>

"Written by Jeff Pope with delicate precision, full of telling little moments and superbly played by the ensemble cast..."

- The Telegraph

Watch Now<https://click.britbox.com/z/1ekrx8u6w?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=3>

[Vera]<https://click.britbox.com/z/mtiebe6tv?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=4>

"The plot twisted so far in on itself that my mind was in knots but the mark of a good detective drama is one that keeps you guessing..."

- The Independent

Watch Now<https://click.britbox.com/z/mtiebe6tv?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=5>

[Broken]<https://click.britbox.com/z/whgj8kjj5?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=6>

"Artfully put together, beautifully performed."

- The Guardian

Watch Now<https://click.britbox.com/z/whgj8kjj5?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=7>

[Lennon's Last Weekend]<https://click.britbox.com/z/o7mc9818r?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=8>

"It’s one of those conversations of which journalists dream."

- POV Magazine

Watch Now<https://click.britbox.com/z/o7mc9818r?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=9>

[Downton Abbey]<https://click.britbox.com/z/mkfpwdwy4?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=10>

"It’s a juicy soap opera in Edwardian clothing—and that’s not a criticism."

- Slant Magazine

Watch Now<https://click.britbox.com/z/mkfpwdwy4?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=11>

[Line of Duty]<https://click.britbox.com/z/gtut8uq6f?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=12>

"'Line of Duty' is the highest rated British drama of 2019 so far."

- The New York Times

Watch Now<https://click.britbox.com/z/gtut8uq6f?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=13>

[Don't Forget the Driver]<https://click.britbox.com/z/h2o5rnioz?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=14>

"In its distinct evocation of a place and one small but ornery man, it couldn’t be more timely."

- The New York Times

Watch Now<https://click.britbox.com/z/h2o5rnioz?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=15>

[Would I Lie To You?]<https://click.britbox.com/z/5vu0dyn9m?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=16>

"Would I Lie to You is just about the loveliest show on TV, and that’s the truth."

- The Guardian

Watch Now<https://click.britbox.com/z/5vu0dyn9m?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=17>

[There She Goes]<https://click.britbox.com/z/3g4viul0h?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=18>

"Remarkable television — a breathtakingly honest look at a family."

- The Washington Post

Watch Now<https://click.britbox.com/z/3g4viul0h?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=19>

[Mum]<https://click.britbox.com/z/4t2pfm697?uid=abb4fe47-e245-4fa6-8f17-2213701e2b77&mid=3a7af449-1764-41a2-be2d-cbbc15a1a1bf&bsft_ek=2021-01-17T19%3A20%3A44Z&bsft_mime_type=html&bsft_tv=5&bsft_lx=20>

"Lesley Manville’s poignant tour de force propels the mother of all sitcoms"

- The Evening Standard

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