How to make a Mac Computer Recommunicate with the Printer

Sudden loss of communication with the printer is not only irritating, but also a hindrance to productivity. Imagine a situation, wherein in printouts of documents essential to be taken to a project meeting is being taken and suddenly the printer malfunctions. The entire situation can be quite frustrated! According to users of Mac computers, this is problem occurs quite often, more so because the Mac OS communicates with the printer with the help of AppleTalk. If there is a system upgradation, then it is bound to produce errors while communicating with the printer.

According to the canon printer customer service the common causes and their subsequent rectification in case of the loss of communication between a Mac PC and the printer are as follows:

• Inadequately done cable connection: the Mac PC has a number of USB portals. If the printer is to be connected directly to the MacBook or the PC, then ensure that the connection is secure. If there is a particular portal with which one attached the printer then try using the same USB drive. The canon printer customer service technicians opine that being a mechanical connection it is better to use the same portal and not keep changing it.
• Check for driver issues: If the computer is unable to identify the driver then try printing with the help of a program that has been developed exclusively for the Mac OS such as TextEdit. If one follow’s the instructions provided and reinstall the driver, there is a possibility that the printer might come back online. It is also important to keep the software updated to prevent recurrence of such issues.

However, not all printers are directly connected to the computer. Many small and medium businesses use printers that are connected with the respective Mac PCs remotely. If such printers are not being identified by the PCs then try the following troubleshooting steps:

• Check for ‘System Preferences’ in the particular Apple computer
• Scroll down and identify the ‘Network’ icon.
• In the ‘Network’ icon choose ‘Advanced’.
• Under the ‘Advanced’ option check if AppleTalk id switched on.

If AppleTalk has been switched off, switch it on to ensure that the printers are all online. Then place a particular printer as the ‘Default Printer; to continue printing.

Sometimes following certain basic steps can also bring back a printer online and some of them are as follows:

• If the printer is overloaded or is there is no paper of in the printer it can show an error. In such a scenario, it is best to stop the process, switch off the printer reload the paper and start printing again.
• Sometime switching on the system and restarting it automatically brings back the printer online.
• One can also choose to delete a printer and then add it again to make the Apple computer identify the printer once again.

Hence, with simple troubleshooting steps one can make the Apple computer re-establish communication with the printer. Nevertheless, if one has followed all steps and still finds that the problem persists, then it is a good idea to call up canon printer customer service. Printers are expensive equipment and need to be well maintained. Hence, do not hesitate to call the customer service in case of an emergency.