Welcome to WhoCrashed (HOME EDITION) v 5.52

This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.

Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.

This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.

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Just click the Analyze button for a comprehensible report ...

Home Edition Notice

This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.

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System Information (local)

Computer name: @@@@@
Windows version: Windows 10 , 10.0, build: 10586
Windows dir: C:\Windows
Hardware: GA-78LMT-USB3 6.0, Gigabyte Technology Co., Ltd.
CPU: AuthenticAMD AMD FX(tm)-6300 Six-Core Processor AMD586, level: 21
6 logical processors, active mask: 63
RAM: 4275609600 bytes total

Crash Dump Analysis

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 2016-08-11 2:30:31 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081116-29640-01.dmp
This was probably caused by the following module: ntfs.sys (0xFFFFF80047C5D61B)
Bugcheck code: 0x50 (0xFFFFD00100D7D6B3, 0x0, 0xFFFFF80047C5D61B, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 2016-08-11 2:30:31 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntfs.sys (NTFS+0xD61B)
Bugcheck code: 0x50 (0xFFFFD00100D7D6B3, 0x0, 0xFFFFF80047C5D61B, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 2016-08-11 10:26:47 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081116-25281-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR



On Thu 2016-08-11 9:33:27 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081116-15453-02.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x142940)
Bugcheck code: 0xA (0xFFFFFFFFFFFFFFF8, 0x2, 0x0, 0xFFFFF8015B554DE0)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 2016-08-11 6:00:13 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081116-15375-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6756CD)
Bugcheck code: 0x124 (0x0, 0xFFFFE0019FFD5038, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 2016-08-11 5:59:30 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081116-37203-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR



On Thu 2016-08-11 1:41:42 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081116-55015-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x142940)
Bugcheck code: 0xA (0xFFFFF802D47A5390, 0x2, 0x0, 0xFFFFF80261555C9F)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Conclusion

7 crash dumps have been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.