To check your UCard balance, sign in to your UnitedHealthcare member account and open the UCard Hub. You can also use the UnitedHealthcare app to view available benefits and rewards. The balance shown depends on the benefits included with your specific plan.
Steps
- Open the UnitedHealthcare member website or app.
- Sign in to your member account.
- Look for the UCard Hub or your benefit information.
- Open the available benefit or rewards section.
- Check your current balance and available credits.
- Review your recent activity if it is available.
- Use your UCard only for eligible benefits and purchases.
UnitedHealthcare says the UCard Hub can be used to check benefit and rewards balances.
Check Your Balance Using the UnitedHealthcare App
You can also check your information through the UnitedHealthcare app. After signing in, you can view your plan details and available benefits. Some features may differ depending on your plan.
The app can also let eligible members view their UCard and use features related to covered benefits.
What Can You Check?
Depending on your plan, your UCard may include different types of benefits or rewards. These can include OTC products, healthy food, utilities, or earned rewards.
Your available balance and eligible benefits depend on your specific UnitedHealthcare plan.
Common Problems
- Balance is not showing: Make sure you are signed in to the correct member account and check your UCard Hub.
- UCard is not working: Check that your card is activated and that the purchase is eligible.
- Balance looks different: Benefit amounts and expiration rules can vary by plan.
- Still need help: Use the member support options or call the customer service number printed on your UCard.
FAQs
Can I check my UCard balance online?
Yes. Sign in to your UnitedHealthcare member account and visit the UCard Hub to check available benefit and rewards balances.
Can I check my UCard balance on my phone?
Yes. You can use the UnitedHealthcare app to access your plan information and available features.
Why is my UCard balance different from before?
Your balance can change after eligible purchases, rewards, or benefit credits are added or used. The exact rules depend on your plan.
What if I cannot see my UCard balance?
First, sign out and sign back in to your member account or app. If the balance is still unavailable, contact UnitedHealthcare using the support number on your UCard.
Disclaimer: This page is for general information only. UCard benefits, balances, eligibility, and expiration rules vary by UnitedHealthcare plan. Always check your member account or official UnitedHealthcare materials for the most current information.