Navigating the pricing for managed IT services can be daunting. Here’s an expanded guide to help you understand the nuances:
Detailed Pricing Models
- Per-User Pricing: This model adjusts with your workforce size, ideal for growing businesses. It includes support for all devices used by an individual.
- Per-Device Pricing: Charges apply to each device, making it suitable for environments where devices are shared among employees.
- Break/Fix Model: While this on-demand service model might seem cheaper initially, it can lead to unpredictable expenses.
Comprehensive Service Inclusions
Managed IT services typically offer:
- 24/7 Help Desk Support: Immediate assistance for IT issues.
- Network Monitoring: Continuous surveillance to prevent issues.
- Data Backup and Recovery: Ensuring business continuity in case of data loss.
- Cybersecurity: Protection against cyber threats.
- Cloud Services: Managing cloud infrastructure and applications.
- Mobile Device Management: Securing mobile devices used for business.
- Server Management: Maintaining and optimizing server performance.
Hidden Costs to Consider
Some services may incur additional charges:
- Advanced Server Management
- PC Installations
- Network Design and Upgrades
Cost Efficiency: Outsourcing vs. In-House IT
Comparing the costs, and benefits of managed IT services can offer significant savings. For a company with 30 employees:
- Managed IT Services: Approximately $54,000 annually.
- In-House IT Team: Over $185,000 annually, including salaries and benefits for an IT manager and technician.
Why Choose Managed IT Services?
Opting for managed IT services provides a predictable expense and a broad spectrum of support and security measures, often making it a more economical and efficient choice compared to maintaining an in-house IT team.