Salesforce has been helping organizations manage their customer databases for over two decades. With the cloud-based CRM platform, you can record, store, analyze, share, and track your valuable records to provide personalized services to your customers. Right from identifying a prospect to turning them into loyal customers, Salesforce ensures that you are there for your customers at all different stages of their buying journeys.
Salesforce Cloud is an offering that provides users with a specific set of tools and features. These features can be related to a specific sector of industry or a department within an organization.