Can’t access your QuickBooks Payroll, or QuickBooks Payroll Disappeared while working. When editing and creating timesheets or managing customers, sales, suppliers, or expenses, this problem becomes apparent. In such conditions, employees' invoices, generate reports, or payments cannot be tracked.
If QuickBooks Payroll Disappeared and you are unable to access it. Connect with a QB Expert or Dial +1-(855)-955-1942.
Reasons Behind the Error: QuickBooks Payroll Disappeared
While working in QB, if the QuickBooks Payroll Disappeared without any warnings or pop-up. Here are the possible causes.
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When the web browser is corrupted.
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The default browser is outdated or does not meet the requirements to run QuickBooks.
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There is a large amount of cache in a browser, and hence, the payroll function will disappear.
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If third-party applications are causing trouble and interruptions, and the browser session is not private.
Delve into Troubleshooting Methods for QuickBooks Payroll Disappeared
After knowing the reasons causing this error, here are the solutions to fix this problem.
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Clear the browser cache on which you are working.
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Clear the browser cache for Google Chrome, and click on the three dots, hit More, then select More Tools, and choose Clear Browsing Data. On the top of the screen, choose the time range for which you want the cache to be cleared. Choose Cookies and other Site Data and click on Clear Data.
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Clear the browser cache in Safari by clicking on History, selecting the period to clear the data, and clicking on Clear History.
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Clear the browser cache in Microsoft Edge, click on Menu, and then Settings. Under the settings tab, click on Privacy and Security. Select Clear Browsing Data and choose the time range for which you want the cache to be cleared. Click on Clear Now.
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Try accessing the files in Incognito mode. To do so, open a browser and press Ctrl+Shift+N for Chrome and Command ⌘ + Shift + N for Mac.
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Including Intuit as a Trusted site for the browser.
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Select Settings by clicking on the three dots.
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Select Privacy and Security and then click on Site Settings.
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Choose the Cookies and Site Data, and hit Add.
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Then, write *intuit.com and select Add to complete the steps.
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For Safari
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Open the Safari browser and enter payroll.intuit.com in the tab. Then, press Enter.
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From the top right corner, select the Bookmarks option and click Add Bookmark.
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Choose Top Sites and click the Add button.
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Intuit will now be added as a trusted site in Safari.
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Microsoft Edge
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Open the Windows Start menu and look for Internet Options.
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Head over to the Security tab and choose Trusted Sites.
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Choose the Sites button and add *intuit.com to the Trusted Sites. Then, click Add to save it.
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After done, click OK and close the open window.
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Ensure you are on the supported version of the Browser. Here is the version that supports different browsers.
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Google Chrome: Version 78 or newer.
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Mozilla Firefox: Version 76 or newer
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Microsoft Edge: version 79 or newer
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Safari: Version 12 or newer (Mac only)
Also read: How Can I Resolve QuickBooks Error 6123? 3 Tricks to Fix It
Conclusion
Summarizing this blog, we understand that the QuickBooks payroll disappeared while we were working. Overall, we identified the possible causes of this error. However, we have talked about the troubleshooting methods for the error. Even after following the troubleshooting method, if you still face this error, try contacting a QuickBooks Expert or dial the +1-(855)-955-1942.