Question: I can't click the Continue button because the contents of the window don't fit in the window itself and the button is out of sight. What to do?
Answer: This rarely happens on crookedly configured operating systems. There is a TAB key on your keyboard. Click it to the desired menu item.
Question: The installation was completed urgently with error 24 (Administrator rights are required for installation). What to do?
Answer: For some unknown reason, Windows Defender flags the Set-up.exe file as a suspicious application for some users and stops it from running. Interestingly, the file is not deleted, and the antivirus itself does not issue any messages about this. At the moment, two solutions to the problem can be crystallized, and one works for some, and another for others. First solution: Disconnect your computer from the Internet during installation. Second solution: unpack the image onto the hard drive and install the program from unpacking. I hope this problem is temporary and Defender will calm down soon.
Question: The installation was not completed due to an unknown error. What to do?
Answer: Check out
the explanation of error codes . I also recommend studying the installation log. It is located at C:\Program Files (x86)\Common Files\Adobe\Installers\Install.log. Perhaps here you will get more detailed information about the problem and how to fix it.
Question: I have a plug at the initial stage of installation, not described above. Can you give me some advice?
Answer: Try replacing the Set-up.exe file used in the distribution with the one downloaded
from here .
Question: What's wrong with disabling spy modules?
Answer: The spyware modules Log Transport Application (LogTransport2.exe), CRLog Transport Application (CRLogTransport.exe) and Adobe Crash Processor (Adobe Crash Processor.exe) are disabled. The files that initialize them have been renamed to LogTransport2.exe.bak, CRLogTransport.exe.bak and Adobe Crash Processor.exe.bak, respectively. If you suddenly want to restore their functionality, simply remove the .bak extension from them. Anticipating the question of some users why AdobeIPCBroker.exe is not blocked, I want to say that without it some online services will not work.
Question: What about medications for this version of the program?
Answer: A number of files were patched using the uncia & CGP Co method. I have built the disinfected files into the installer, so you do not need to do anything special for the treatment. Just in case, the original files are saved with the .bak extension. To restore them, remove the .bak extension from these files and replace the existing patched files with them.
Question: Some time after launching the program, I began to receive a pop-up notification that the trial period was about to end. What to do?
Answer: To solve this problem, the medicine has a built-in mechanism that blocks access to a number of IP addresses and a number of hosts. For these purposes, Windows Firewall (Defender) and the hosts file are used. Unfortunately, the blocked list changes periodically. But we can also dynamically correct it! To do this, run the file ..\Adobe 2025\packages\setup.exe from the distribution and with the Internet on. After a few seconds, the blocked list will be updated and the pop-up notification will stop bothering you. If this does not happen, then either you are using a third-party firewall, and it ignores the connection rules specified in Windows Firewall, or some software installed on you is blocking changes to the hosts file, or the hosts file is ignored by the system, since access to the network is for your programs are accessed through a proxy or VPN. In the first case, I recommend blocking network access to the main executable file Lightroom.exe, the launch of which initiates the appearance of the unfortunate notification. In the second, check whether the hosts file has the “Read Only” attribute and whether your antivirus is blocking changes to this file. In the third, all hope is only for the rule in the firewall; if you are using a third-party firewall, then the recommendations are the same as for the first case, and if not, then check if there is a rule for outgoing connections “Adobe Unlicensed Pop-up” in Windows Firewall - it should be there.
Question: When opening the program, the error “Adobe Creative Cloud, needed to resolve the problem, is missing or damaged...” appears. What to do?
Answer: You have “tails” left in your system from previous installations of Adobe Creative Cloud components. They need to be removed. To do this, use
the Adobe Creative Cloud Cleaner Tool . For the component to remove, select first All, and then Adobe Creative Cloud Desktop. After this, reinstall the failed program. Such cleaning and reinstallation will not harm previously installed programs.
Question: The "Maps" module, export and some other options do not work for me. Is there anything that can be done?
Answer: Yes. To do this, you need to connect to the Adobe server with your ID by selecting “Help->Sign In” from the program menu and going through authorization. I strongly recommend closing the window in which you will be asked to run the trial version with a cross! After restarting the program, the options can be used freely.
Question: I can't log into the program. The authorization window behaves incorrectly. What to do?
Answer: Try closing the program and temporarily moving the folder C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL somewhere. After that, launch the program again and try to log in. Deleting this folder should initiate an alternative authorization option - using a browser.
Question: Generative AI is not working for me. Is it possible to somehow solve this issue?
Answer: Only people who have actually paid for a subscription can use generative tools. And even then, they have restrictions on the number of generations. Also, generative tools can be used during a free trial period of 14 days. That is, if you really need generative tools, then
register a new business account here (14 days trial versus 7 for personal) and activate the trial period, then log in to the program using the menu “Help->Login” (Help-> Sign In). After 14 days, register a new ID. And so on until you get tired of it. Oh, and don't forget to delete the outbound rule in Windows Defender Firewall named "Adobe Unlicensed Pop-up" and all addresses that include the word "adobe" in the hosts file! Unfortunately, there are no other ways at the moment. For residents of the Ru Federation, the procedure is somewhat more complicated. Since Adobe has officially left Russia, you will need to use a VPN during registration and while using generative tools. Moreover, not only in the browser! You need a VPN that intercepts Internet connections and other programs on the computer, in particular Adobe applications. Yes, and before registering a new account, do not forget to log out of the old one, both in programs and in the browser. In your browser, it is also advisable to clear cookies for the Adobe website. That's all! Please do not bother me about generative options.