Question: I can't click the Continue button because the contents of the window don't fit in the window itself and the button is out of sight. What to do?
Answer: This rarely happens on crookedly configured operating systems. There is a TAB key on your keyboard. Click it to the desired menu item.
Question: The installation was not completed due to an unknown error. What to do?
Answer: Check out the explanation of error codes . I also recommend studying the installation log. It is located at C:\Program Files (x86)\Common Files\Adobe\Installers\Install.log. Perhaps here you will get more detailed information about the problem and how to fix it.
Question: I have a problem at the initial stage of installation, not described above. Can you give me some advice?
Answer: Try replacing the Set-up.exe file used in the distribution with the one downloaded from here .
Question: What needs to be done to make it possible to work with cloud storage, libraries and other online services?
Answer: To do this, you need to connect to the Adobe server with your ID by selecting “Help->Sign In” from the program menu and going through authorization. I strongly recommend closing the window in which you will be asked to run the trial version with a cross. In this case, in the future, you will not encounter the problem of the appearance of an annoying message about the end of the trial period! After restarting the program, online services will become available.
Question: I can't log into the program. The authorization window behaves incorrectly. What to do?
Answer: Try closing the program and temporarily moving the folder C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL somewhere. After that, launch the program again and try to log in. Deleting this folder should initiate an alternative authorization option - using a browser.
Question: What's wrong with disabling spy modules?
Answer: The spyware modules Log Transport Application (LogTransport2.exe), CRLog Transport Application (CRLogTransport.exe), Adobe Crash Processor (Adobe Crash Processor.exe) and Adobe Crash Report (AdobeCrashReport.exe) are disabled. The files that initialize them have been renamed LogTransport2.exe.bak, CRLogTransport.exe.bak, Adobe Crash Processor.exe.bak and AdobeCrashReport.exe.bak, respectively. If you suddenly want to restore their functionality, simply remove the .bak extension from them. Anticipating the question of some users why AdobeIPCBroker.exe is not blocked, I want to say that without it some online services will not work.
Question: What about medicines in the current version of the build?
Answer: Craftsmen have produced medicines for this line of programs. I built the disinfected files into the program distributions, so you don’t need to do anything to cure them. Treatment solutions from uncia & CGP Co and afasiribo are involved. Just in case, the original files are saved with the .bak extension. To restore them, remove the .bak extension from these files and replace the existing patched files with them.
Question: When opening the program, the error “Adobe Creative Cloud, needed to resolve the problem, is missing or damaged...” appears. What to do?
Answer: You have “tails” left in your system from previous installations of Adobe Creative Cloud components. They need to be removed. To do this, use the Adobe Creative Cloud Cleaner Tool . For the component to remove, select first All, and then Adobe Creative Cloud Desktop. After this, reinstall the failed program. Such cleaning and reinstallation will not harm previously installed programs.
Question: After installing Photoshop 2024, the error "SSE 4.2 or later" appears. What to do?
Answer: According to Adobe , Photoshop 2021 and above requires a processor that supports SSE 4.2 or later. Unfortunately, if your processor does not support this architecture, then this version of Photoshop will not work on your computer.
Question: I can’t download neurofilters in Photoshop 2024. Why?
Answer: If you are denied downloading neurofilters, then delete the folder C:\Users\<username>\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP\25\Internal\com.adobe.nfp.gallery\PluginData. Do you see the number 25 along the way? If, in addition to folder 25, you also have 24, 23, etc., then you need to clean them out by analogy! After this, restart the program - the filters should start downloading. I recommend downloading all the necessary filters immediately, because when you delete this folder, you also delete all previously downloaded neurofilters.
Question: Generative AI is not working for me in Photoshop 2024, Illustrator 2024 and Lightroom Classic. Is it possible to somehow solve this issue?
Answer: Only people who have actually paid for a subscription can use generative tools. And even then, they have restrictions on the number of generations. Also, generative tools can be used during a free trial period of 14 days. That is, if you really need generative tools, then register a new business account here (14 days trial versus 7 for a personal one) and activate the trial period, then log in to the program using the menu “Help->Login” (Help-> Sign In). After 14 days, register a new ID. And so on until you get tired of it. Oh, and don't forget to delete the outbound rule in Windows Defender Firewall named "Adobe Unlicensed Pop-up"! Unfortunately, there are no other ways at the moment. For residents of the Russian Federation, the procedure is somewhat more complicated. Since Adobe has officially left Russia, you will need to use a VPN during registration and while using generative tools. Moreover, not only in the browser! You need a VPN that intercepts Internet connections and other programs on the computer, in particular Adobe applications. Yes, and before registering a new account, do not forget to log out of the old one, both in programs and in the browser. In your browser, it is also advisable to clear cookies for the Adobe website. That's all! Please do not bother me about generative options.
Question: When I launch Animate 2024, instead of the Start screen, I just have a black background. What to do?
Answer: If the presence of the start screen is not particularly important to you, then simply use the program menu to create/open a file. If you want to see the initial screen at startup, you need to connect to the Adobe server with your ID by selecting “Help->Sign In” from the program menu and going through authorization - the initial screen will work normally.
Question: Acrobat Pro requires my authorization when starting. This is fine?
Answer: Acrobat Pro installed uncured. Most likely, this happened due to the crack being blocked by an antivirus. In this case, you need to run the medicine manually with the antivirus disabled. Paths for finding cracks in the Master Collection distribution: ..\Adobe 2024\products\APRO_x32\crack.exe for the 32-bit version, ..\Adobe 2024\products\APRO\crack.exe for the 64-bit version. Run the medicine and just wait for the message "Cracking complete. Enjoy!" to appear. After this, you can freely use the cured application.
Question: Can I install Acrobat Pro 32-bit and 64-bit at the same time?
Answer: Yes, it is possible, although I don’t understand why this is necessary...
Question: I cannot connect to the Adobe server with my ID from Acrobat Pro. What should I do?
Answer: Unfortunately, this is such a feature of the medicine. Here the program is slightly broken.
Question: How do I switch between the old and new Acrobat Pro interface?
Answer: New -> Old: in the upper left corner of the program, click on “Menu” and select “Disable new Acrobat” from the drop-down menu, then restart the program. Old -> New: in the top menu, click on “View” and select “Enable new Acrobat” from the drop-down menu, then restart the program.
Question: Why am I blocked from creating a new project in Premiere Rush?
Answer: For the program to work fully, you need to connect to the Adobe server with your ID by selecting “Help->Sign In” from the program menu and going through authorization.
Question: Why does Fresco close immediately after launch?
Answer: Fresco does not allow you to use it without authorization. Unfortunately, it is not possible to log in to a program that cannot be launched normally. But you can log in to any other Adobe program by selecting Help->Sign In from the program menu. By logging into one program, you are logging in to all installed Adobe programs at once. After this, Fresco will start correctly.
Question: Even if I select English during installation, Fresco is still in Russian. What to do?
Answer: This type of installer does not provide the user with the ability to select a language for Fresco. The language is selected automatically based on the preferred OS language settings. If you want to change your preferred language, then go to Settings->Time & Language->Language->Preferred languages and there in the list set English above Russian. After this, the Fresco interface language will change. But keep in mind that these are system settings, not specific program settings. The interface language of some other programs and even some interface elements of the OS itself may change!
Question: Even if I select English during installation, XD is still in Russian? What to do?
Answer: This type of installer does not provide the user with the ability to select a language for XD. The language is selected automatically based on the language of the operating system. However, the program interface language can be changed on an already installed application. To do this, launch the program and open any template. After this, go through authorization in the program menu “Help->Sign In...”. Restart the program, open the template again, then in the program menu click “Edit->Preferences->Language” and set the desired application interface language.
Question: When I launch Premiere Pro, After Effects, Media Encoder or Audition, the application closes with error 0xc0000142! What's wrong?
Answer: Beginning with version 24.1, these applications require your processor to support Advanced Vector Extensions 2 (AVX2). If your processor does not support this technology, then none of these programs will start, producing the same error. I recommend “rolling back” to a version of the program younger than 24.1.
Question: Can you tell me more about the ability to use Maxon Cinema 4D as a standalone application?
Answer: Maxon Cinema 4D is forced to be installed as part of the Adobe After Effects 2024 package. The trial version is installed by default. But I treated it for you. When you launch the program for the first time, you will see a License Manager window with an error message. Just close it. The program will automatically start again. But already completely cured of greed! Let me clarify right away that this is a version without RedShift. Also, you should know that the developers removed the Russian interface from the version of the 2024 line. So don’t ask me for the lack of all this.
Question: When using some programs, I began to receive a pop-up notification that the trial period was about to end. What to do?
Answer: To solve this problem, the medicine has a built-in mechanism that blocks access to a number of IP addresses and a number of hosts. For these purposes, Windows Firewall (Defender) and the hosts file are used. Unfortunately, the blocked list changes periodically. But we can also dynamically correct it! To do this, simply copy the file ..\Adobe 2024\packages\setup.exe to the Desktop from the distribution kit and run it with the Internet on. After a few seconds, the blocked list will be updated and the pop-up notification will stop bothering you. If this does not happen, then either you are using a third-party firewall, and it ignores the connection rules specified in Windows Firewall, or some software installed on you is blocking changes to the hosts file, or the hosts file is ignored by the system, since access to the network is for your programs are accessed through a proxy or VPN. In the first case, I recommend blocking network access to the main executable file of the program, the launch of which initiates the appearance of the unfortunate notification (for example, Photoshop.exe). In the second, check whether the hosts file has the “Read Only” attribute and whether your antivirus is blocking changes to this file. In the third, all hope is only for the rule in the firewall; if you are using a third-party firewall, then the recommendations are the same as for the first case, and if not, check if there is a rule for outgoing connections “Adobe Unlicensed Pop-up” in Windows Firewall - it should be there.
Question: Can I somehow update applications included in the Master Collection?
Answer: I strongly do not recommend updating using the standard tools of the programs themselves or using the Creative Cloud Desktop application, as this will 100% lead to failure of the treatment. I advise you to use my own assemblies with updated versions of programs. The new version can be placed on top of the old one if both versions belong to the same line (for example, both versions have the “2024” label). Moreover, if you have the Master Collection, and you only need to update Photoshop, then you can use a separate assembly of Photoshop - everything will be updated correctly, with all your settings transferred to the new version.
