This Privacy Policy explains how PetZaade Style (OPC) Private Limited (“we,” “our,” or “us”) collects, uses, and protects the personal information of groomers (“you”) who use the PetZaade Style Groomer App and related services.
By registering or using the Groomer App, you agree to this Privacy Policy.
1️. Information We Collect
We may collect the following types of information from groomers:
• Personal Information: Name, phone number, email address, date of birth, address, government ID, and profile photo.
• Professional Details: Experience, grooming specialization, certifications, and working hours.
• Bank Details: For commission payments and payouts.
• Device & Location Data: Device ID, app version, and live location (for service tracking).
• Usage Data: Login details, performance metrics, service completion data, and ratings/reviews.
2️. How We Use the Information
We use your data to:
• Verify your identity and register you as a groomer.
• Connect you with nearby customer bookings.
• Process payments and commission payouts.
• Track service completion and customer feedback.
• Improve app performance and user experience.
• Send important updates, policies, and promotional messages.
3️. Data Sharing & Disclosure
We do not sell or rent your data.
However, your information may be shared with:
• Customers: Basic profile, name, rating, and live location during booking.
• Payment Partners: For secure payout and transaction processing.
• Government Authorities: Only when required by law or court order.
4️. Data Security
We use advanced encryption and secure servers to protect your data.
Regular audits and system checks ensure there is no unauthorized access, misuse, or data leak.
5️. Data Retention
Your personal data is retained as long as your groomer account is active.
Once your account is deleted or terminated, all personal information is securely deleted within 90 days.
6️. Your Rights
You have the right to:
• Access or update your personal details.
• Request account deletion or data removal.
• Withdraw consent for marketing messages.
For any such requests, please email us at petzaadestyle@gmail.com
7️. Location Permissions
The app uses your live location only during active bookings to:
• Help customers track service status.
• Calculate distance and travel allowances.
• Location data is never shared publicly or stored permanently after the job is completed.
8️. Third-Party Services
The app may use trusted third-party tools (e.g., payment gateways, analytics).
Each third-party follows its own privacy policy, and we ensure they meet data protection standards.
9️. Updates to this Policy
We may update this Privacy Policy from time to time.
Any major changes will be notified via the app or registered email address.
10. Request Account Deletion
User Rights and Data Deletion: If you wish to terminate your partner account or request the deletion of your personal data, you can contact our support team..."
11. Contact Us
If you have questions or complaints about this Privacy Policy, contact us:
📩 Email: petzaadestyle@gmail.com
📞 Helpline: +91-7070504064
📍 Address: Sarita Vihar, New Delhi – 110076, India
Note:
By continuing to use the PetZaade Style Groomer App, you acknowledge and agree to the terms of this Privacy Policy.