Question: I can't click the "Continue" button because the contents of the window don't fit in the window itself and the button is out of sight. What should I do?
Answer: This happens occasionally on poorly configured OS. There is a TAB key on the keyboard. Click it until you reach the desired menu item.
Question: The installation was terminated with error 24 (Administrator rights are required for installation). What should I do?
Answer: The problem is with Windows Defender and its derivative - the SmartScreen filter. It doesn't like the Set-up.exe file, that's all! I advise you to disable SmartScreen. And not just for the duration of the installation, but FOREVER! To do this, launch the Windows Security application and select App & browser control -> Reputation-based protection settings -> Check apps and files -> Disable. *In Windows 10, there is one less intermediate step. If the installation still does not start normally, then disable the antivirus itself. But this is temporary.
Question: The installation was not completed due to an unknown error. What should I do?
Answer: Read the error code decoding . Also, I recommend studying the installation log. It is located at C:\Program Files (x86)\Common Files\Adobe\Installers\Install.log. Perhaps here you will get more detailed information about the problem and how to fix it.
Question: What about disabling spy modules?
Answer: The spyware modules CRLog Transport Application (CRLogTransport.exe) and Adobe Crash Processor (Adobe Crash Processor.exe) have been disabled. The files that initialize them have been renamed to CRLogTransport.exe.bak and Adobe Crash Processor.exe.bak, respectively. If you suddenly want to restore their functionality, simply delete the .bak extension. Anticipating the question of some users as to why AdobeIPCBroker.exe is not blocked, I want to say that some online services will not work without it.
Question: What about medications for this version of the program?
Answer: A number of files were patched using the uncia & CGP Co method. I have embedded the treated files into the installer, so you don't need to do anything special to treat them. Just in case, the original files are saved with the .bak extension. To restore them, remove the .bak extension from these files and replace the existing patched files with them.
Question: Some time after launching the program, a pop-up notification began to appear about the imminent end of the trial period and the need to purchase the program. What should I do?
Answer: The medicine has a built-in mechanism to solve this problem, blocking access to a number of IP addresses and a number of hosts. Windows Firewall (Defender) and the hosts file are used for these purposes. Unfortunately, the list of blocked items changes periodically. But the crack also dynamically corrects it! For this purpose, the "Adobe Pop-up Blocker" task was created in the Task Scheduler, which launches an update of this list every time you log in to the OS. If for some reason the program still starts reminding you about the need to purchase, then run this task manually with the Internet turned on. After a few seconds, the list of blocked items will be updated, and the pop-up notification will stop bothering you. If this does not happen, then either you are using a third-party firewall, and it ignores the connection rules specified in Windows Firewall, or some software installed on you blocks changes to the hosts file, or the hosts file is ignored by the system, since your programs access the network through a proxy or VPN. In the first case, I recommend blocking network access to the main executable file Illustrator.exe, the launch of which initiates the appearance of the ill-fated notification. In the second case, check whether the hosts file has the "Read Only" attribute and whether your antivirus blocks changes to this file. In the third case, all hope is only for the rule in the firewall; if you use a third-party firewall, then the recommendations are the same as for the first case, and if not, check for the presence of the "Adobe Unlicensed Pop-up Blocker" rule for outgoing connections in Windows Firewall - it should be there.
Question: When opening the program, the error "Adobe Creative Cloud, needed to resolve the problem, is missing or damaged..." appears. What should I do?
Answer: You have some "tails" from previous installations of Adobe Creative Cloud components left in your system. They need to be removed. To do this, use the Adobe Creative Cloud Cleaner Tool utility . As a component to be removed, first select All, and then Adobe Creative Cloud Desktop. After that, reinstall the failed program. Such cleaning with reinstallation will not damage previously installed programs.
Question: The program is very resource-hungry. Is there anything that can be done?
Answer: Try to kill the CoreSync.exe process in the Task Manager. Then rename/delete the file that launches this process. It is located at: C:\Program Files (x86)\Adobe\Adobe Sync\CoreSync\CoreSync.exe. According to reviews, this action significantly reduces the program's resource consumption. Another option: log in to the program with your Adobe ID, as described in the next FAQ item.
Question: What needs to be done to make it possible to work with cloud storage and other online services?
Answer: To do this, you need to connect to the Adobe server with your ID by selecting "Help->Sign In" in the program menu and logging in. I strongly recommend closing the window in which you are asked to launch the trial version with a cross! In this case, in the future, you will not encounter the problem of the annoying message about the end of the trial period! After restarting the program, online services will become available.
Question: I can't log in to the program. The authorization window behaves incorrectly. What should I do?
Answer: Try closing the program and temporarily moving the folder C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL somewhere. Then start the program again and try to log in. Deleting this folder should initiate an alternative authorization option - using a browser.
Question: Generative AI doesn't work for me. Is there a way to solve this problem?
Answer: Only people who have actually paid for a subscription can use generative tools. And even then, they have limits on the number of generations. Also, generative tools can be used during a free trial period of 14 days. That is, if you really need a generative toolkit, then register a new business account here (14 days of trial versus 7 for a personal one) and activate the trial period, then log in to the program using it via the Help->Sign In menu. After 14 days, register a new ID. And so on, until you get tired of it. Oh, and don't forget to delete the outgoing rule in Windows Defender Firewall named "Adobe Unlicensed Pop-up Blocker", the "Adobe Pop-up Blocker" task in Task Scheduler, and all addresses that include the word "adobe" in the hosts file! Unfortunately, there are no other ways at the moment. The procedure is a bit more complicated for residents of the Russian Federation. Since Adobe has officially left Russia, you will need to use a VPN both during registration and while using generative tools. And not just in the browser! You need a VPN that intercepts Internet connections from other programs on your computer, in particular Adobe applications. Oh, and before registering a new account, don't forget to log out of the old one, both in programs and in the browser. It is also advisable to clear the cookies for the Adobe website in the browser. That's all! Please don't bother me with generative options.