QuickBooks is an accounting and payroll software that comes with integrated Outlook to facilitate efficient email processing. However, if you receive the 'QuickBooks Outlook is not responding' error, this might be due to a damaged QuickBooks installation, incorrect email settings, or issues with the Outlook software.
When QuickBooks Outlook is not responding, and you are unable to send email. Connect with a QB Expert or Dial +1-(855)-955-1942.
Reasons Why You Face QuickBooks Outlook is not Responding
If encountering QuickBooks, and Outlook is not responding, ensure that Outlook is not running in the background. Here are the reasons for this error.
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The email settings are misconfigured.
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The QuickBooks Desktop is installed incorrectly.
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When there is a corrupted or damaged installation of the QuickBooks Desktop.
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When the default email settings in Windows are not Outlook.
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The MAP132.dll file might be damaged.
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When Outlook is running in the background, and the meantime, you are trying to send an email via QuickBooks.
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You are not using admin credentials.
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The QuickBooks desktop is not set to run as an administrator.
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The internet settings are incorrect, which is interrupting QuickBooks operations.
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If the installation of Outlook is damaged, or the program’s installation is incomplete.
Troubleshooting methods for QuickBooks Outlook is not Responding
After learning about the main reasons why this error is causing trouble. Let’s understand the methods to troubleshoot this error.
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Ensure QuickBooks is running with Admin Rights; if not, right-click on the QB Desktop icon and select Properties. Move to the Compatibility tab, under the Privilege Level section, tap the Run this Program as Administrator checkbox. Hit OK and restart your system.
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Check the Email Preferences for QuickBooks by opening QB and under the Edit tab, choose Preferences, and click Send Forms. Then head to the My Preferences tab and select the Send email using option, and click OK. Select the Edit tab and hit Preferences. Choose the Send Forms options and head to the My Preferences tab. Click QuickBooks Email and hit OK. Choose Edit and then Preferences. Tap Outlook and then hit OK. Restart your system after doing this.
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Close the QuickBooks application if it is running, and then open the Windows File Manager. Locate the C:\Windows\System32 folder, find the Fixmapi.exe file, and access it. After the tool repairs the MAPI32.dll, open QuickBooks and try to send an email again.
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Try sending an email by Webmail. Under the Edit tab, select Preferences. Select the WebMail Providers option. Under the Send Email Using section, choose Add and fill in all the required information to add your email account. Click OK to save the email. Restart the System and access QuickBooks.
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Under the Start menu, search for Internet Options, then click on Set Programs. Now choose Set your Default Program and select Outlook as the Default application and hit OK.
Also Read: A Beginner’s Guide to QuickBooks Error 1722
Conclusion
In conclusion, we discussed the reasons why QuickBooks Outlook is not responding, which may be due to incorrect email settings or an incomplete installation of QB Desktop. Furthermore, we have discussed solutions for this error. Even after implementing these steps, there is still a possibility that this error can occur, so talk to a QB Expert available 24*7 or Dial +1-(855)-955-1942 for assistance.