Question: I can't click the Continue button because the contents of the window don't fit in the window itself and the button is out of sight. What to do?
Answer: This rarely happens on crookedly configured operating systems. There is a TAB key on your keyboard. Click it to the desired menu item.
Question: The installation was completed urgently with error 24 (Administrator rights are required for installation). What to do?
Answer: For some unknown reason, Windows Defender flags the Set-up.exe file as a suspicious application for some users and stops it from running. Interestingly, the file is not deleted, and the antivirus itself does not issue any messages about this. At the moment, two solutions to the problem can be crystallized, and one works for some, and another for others. First solution: Disconnect your computer from the Internet during installation. Second solution: unpack the image onto the hard drive and install the program from unpacking. I hope this problem is temporary and Defender will calm down soon.
Question: The installation was not completed due to an unknown error. What to do?
Answer: Check out
the explanation of error codes . I also recommend studying the installation log. It is located at C:\Program Files (x86)\Common Files\Adobe\Installers\Install.log. Perhaps here you will get more detailed information about the problem and how to fix it.
Question: I have a plug at the initial stage of installation, not described above. Can you give me some advice?
Answer: Try replacing the Set-up.exe file used in the distribution with the one downloaded
from here .
Question: What's wrong with disabling spy modules?
Answer: The spyware modules Log Transport Application (LogTransport2.exe) and CRLog Transport Application (CRLogTransport.exe) are disabled. The files that initialize them have been renamed LogTransport2.exe.bak and CRLogTransport.exe.bak, respectively. If you suddenly want to restore their functionality, simply remove the .bak extension from them. Anticipating the question of some users why AdobeIPCBroker.exe is not blocked, I want to say that without it some online services will not work.
Question: What about medications for this version of the program?
Answer: A number of files were patched using the uncia & CGP Co method. I have built the disinfected files into the installer, so you do not need to do anything special for the treatment. Just in case, the original files are saved with the .bak extension. To restore them, remove the .bak extension from these files and replace the existing patched files with them.
Question: When opening the program, the error “Adobe Creative Cloud, needed to resolve the problem, is missing or damaged...” appears. What to do?
Answer: You have “tails” left in your system from previous installations of Adobe Creative Cloud components. They need to be removed. To do this, use
the Adobe Creative Cloud Cleaner Tool . For the component to remove, select first All, and then Adobe Creative Cloud Desktop. After this, reinstall the failed program. Such cleaning and reinstallation will not harm previously installed programs.
Question: Some time after launching the program, I began to receive a pop-up notification that the trial period was about to end. What to do?
Answer: To solve this problem, the medicine has a built-in mechanism that blocks access to a number of IP addresses and a number of hosts. For these purposes, Windows Firewall (Defender) and the hosts file are used. Unfortunately, the blocked list changes periodically. But we can also dynamically correct it! To do this, copy the file ..\Adobe 2025\packages\setup.exe to the Desktop from the distribution and run it with the Internet on. When an error message appears, simply click OK. After a few seconds, the blocked list will be updated and the pop-up notification will stop bothering you. If this does not happen, then either you are using a third-party firewall, and it ignores the connection rules specified in Windows Firewall, or some software installed on you is blocking changes to the hosts file, or the hosts file is ignored by the system, since access to the network is for your programs are accessed through a proxy or VPN. In the first case, I recommend blocking network access to the main executable file Animate.exe, the launch of which initiates the appearance of the unfortunate notification. In the second, check whether the hosts file has the “Read Only” attribute and whether your antivirus is blocking changes to this file. In the third, all hope is only for the rule in the firewall; if you are using a third-party firewall, then the recommendations are the same as for the first case, and if not, check if there is a rule for outgoing connections “Adobe Unlicensed Pop-up” in Windows Firewall - it should be there.
Question: What needs to be done to make it possible to work with libraries and other online services?
Answer: To do this, you need to connect to the Adobe server with your ID by selecting “Help->Sign In” from the program menu and going through authorization. I strongly recommend closing the window in which you will be asked to run the trial version with a cross! In this case, in the future, you will not encounter the problem of the appearance of an annoying message about the end of the trial period! After restarting the program, online services will become available.
Question: I can't log into the program. The authorization window behaves incorrectly. What to do?
Answer: Try closing the program and temporarily moving the folder C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL somewhere. After that, launch the program again and try to log in. Deleting this folder should initiate an alternative authorization option - using a browser.
Question: When I start the program, instead of the start window (start screen), I just have a black background. What to do?
Answer: If the presence of the start screen is not particularly important to you, then simply use the program menu to create/open a file. If you want to see the initial screen at startup, you need to log in to the program with your Adobe ID, as described in the FAQ two questions above.