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Boosting Customer Satisfaction through CPQ and CRM Integration

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alwin simson @alwin_simson · Jun 14, 2024

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Introduction: Navigating Telecom's Complex Territory 

In the fast-paced telecommunications sector, service providers grapple with the complexity of managing an extensive array of plans, tariffs, and services. This challenge is further intensified by the need for competitive pricing and intricate product configurations, compounded by internal approval processes that can delay customer service and negatively affect brand loyalty. 

https://csmart.digital/blog/mastering-complexity-the-future-of-telecom-sales-with-cpq