For MSPs, outsourcing NOC to third-party NOC service providers helps them maintain and monitor NOC 24/7 and effectively manage client endpoints. Whereas, the in-house NOC team required much effort including time, energy, resources, responsibilities and more. However, Many MSPs often choose to outsource their NOC services as it helps to minimise downtime by solving maintenance and security concerns quickly.
Source: In-House Vs Outsourced NOC: What is Best for Your MSP?
