Customer Service Leadership — Call Center Soft Skills Training

Unlock your team’s potential with comprehensive call center soft skills training. Develop customer service leadership skills to enhance customer satisfaction and drive business success.


Bonfire Training is a customer service and leadership training company serving clients as their customer service leadership partner across the company. Our training is tailored to your organization’s unique needs, promotes a healthy culture, and aligns your leaders and team members to spark meaningful change so you standardize exceptional service throughout your organization.


Cultivate your team with the best in call center soft skills training.


Real Learning

Training for your specific learning styles.

Because your business is unique and people learn in different ways, our training is tailored to you. If you’re looking for leadership and culture guidance, call center soft skills training, customer service etiquette training, or phone skills training in general — we offer the right course for your team.

Real Fun

Because when you’re engaged, you learn better.

Our superstar trainers will reignite your teams’ spark with interactive and engaging experience-based learning. Our leadership and call center soft skills training courses are designed to encourage engagement, enhance skill development, and create a fun atmosphere while impacting business results.

Real Results

Courses designed to meet your goals.

Whether in-person or online training is best for your team, our customer service leadership training courses are tailored to your organization’s unique needs and customized to assist you in achieving your goals.

Click here to know more about Customer Service Leadership.