Does your HVAC system need professional cleaning? If so, you must choose a reputable local air duct cleaning company that can guarantee to do the work properly. Keeping the air ducts clean and functioning appropriately is crucial to the overall efficiency of the HVAC system. More importantly, the company you hire to maintain the HVAC system can make or break its performance.
So, what should you look for in a reliable service provider?
1. A Proven Track Record
There isn’t a better way to determine how satisfactorily a local air duct cleaning company operates than to go through the reviews from previous customers. In this digitized age, a reputable duct cleaning firm should have a website and online reviews. As you explore reviews, don’t forget to research how long the company has been in business. A track record of excellent service can tell you more about the service provider’s abilities than anything else.
2. The Process of Employee Vetting
As you’ll need to allow a team of duct cleaning technicians inside your home, it’s critical that you ascertain how well the company vets its employees. When you research potential duct cleaning service providers, don’t hesitate to call and inquire about employee background inspections, drug testing, and other safety precautions. You probably don’t want a shady individual inside your home, right?
3. A Professional Website
A local air duct cleaning company should have an updated website. Every company that cares about its business chooses to update its website regularly. Customers expect this, and it bestows legitimacy upon the business. The website should look presentable. It should be simple enough for someone to navigate and explore all the necessary information, such as how to get an estimate or schedule an appointment.
4. Any Extra Fees
Certain companies advertise cheaper prices with a whole house duct cleaning offer. However, the final price can be much higher, which will be added in the form of extra fees. In other situations, some companies will limit the number of cleaned vents, which will be listed in the fine print. This means selecting a company with transparent pricing and being willing to explore the contract details with the customer if needed.
5. Proof of Insurance
Business insurance helps safeguard against problems, which may arise in a customer’s home. Every firm should have general liability insurance, regardless of the sector it belongs to. Business insurance can help protect against the following issues.
- Commercial or personal harm
- Property damage
- Medical expenses
- Legal fees
- Physical harm
Maintenance Services Too
Apart from everything described above, a local air duct cleaning company should offer comprehensive HVAC maintenance services. Stay away from companies addressing only limited sections of the air duct system. According to the National Air Duct Cleaners Association (NADCA), all professional duct cleaners exert negative pressure on the entire duct system for the best results. Only high-suction, truck-mounted vacuum equipment can help cleaners achieve system-wide negative pressure, along with a few other specialized cleaning tools.