CRM stands for Customer Relationship Management, a software application that helps you store relevant data and information about your current and potential customers in a central location.
The information can be accessed on any device or channel at any place, allowing you to have real-time information on your business operations, sales opportunities, and retention tactics. IT Software Company in Delhi
Companies offering IT services in Delhi have the skills and infrastructure to develop custom CRM applications.
CRM is a treasure trove for eCommerce businesses as it can expertly organize all information related to customer interaction and help you communicate with your customers at multiple stages of their buying journey.