In this age of social distancing, the telemedicine platform allows people to access healthcare from the comfort of their own homes. The American Hospitals Association reports that 67% of US hospitals use telemedicine systems to connect with patients and doctors remotely. Because there are so many telemedicine features to choose from, new hospitals and clinics are frequently perplexed about which to implement. In this article, we will look at the most important aspects of telemedicine as identified in the 2017 Telemedicine Industry Benchmark Survey. Make sure your telemedicine system has the following features for increased growth and patient engagement.
Must-have Features Of The Telemedicine System
Audio and video capabilities convergence - Most telehealth solutions include interactive audio and video conferencing modules that assist doctors in diagnosing patients based on visual cues. This feature was rated as critical in remote counseling by 94% of survey respondents. It improves diagnosis because the doctor can visually interpret the patient, listen to their voice, and effectively communicate the treatment. Patients are reassured as their symptoms are correctly identified by the doctor, which improves healthcare delivery. Platforms that provided digital communication features on standard devices such as a Smartphone or PC were preferred by 83% of respondents.
From the first phone call, we support your practice and give you the attention you deserve. Aside from software technical support, the Meditab team hosts webinars and publishes articles on a regular basis to keep you up to date on healthcare news, industry tips, and the latest IMS enhancements to help you thrive in an ever-changing industry.
Clinical document generation - Telemedicine solution automates the creation of logs, records, and transcripts of patient-physician interactions, which is essential for all healthcare providers. These records serve as evidence for public health administration and allow for data-backed future treatments. With telemedicine, you'll be able to generate these records automatically and integrate them with your EHR database with the help of the EHR software companies, reducing the effort required to treat a single patient. With 84% of participants supporting this feature, you should select clinic management software that includes clinical documentation.
HIPAA compliant communication - HIPAA is an abbreviation for the Health Insurance Portability and Accountability Act, which establishes guidelines for the protection of sensitive patient data. It's one of the most sought-after compliances in the telemedicine industry, making it a must-have for your preferred platform. A HIPAA-compliant telemedicine system includes data security measures to prevent patient data breaches or theft. Because most communication is digital, the platform must ensure that patients can trust it with their medical records. Medical management software refers to a variety of effective automated systems that track patient information, diagnoses, prescriptions, interactions, and encounters within health-care organizations such as medical clinics or hospitals. 79% of participants rated HIPAA compliant messaging as a valuable platform feature.
Appointments and remote scheduling - The COVID-19 pandemic is bursting healthcare facilities at the seams. The ability to plan and schedule appointments becomes critical in situations requiring a high volume of patient bookings. As a result, the telemedicine platform that provides the physician scheduling feature is always prioritized. It enables medical staff to manage their activities more efficiently and provide patients with timely treatment. The majority of survey respondents ranked scheduling as one of the most important aspects of successful remote treatment.
Architecture for browser-based web applications - Almost three-fourths of respondents preferred telemedicine software that could be accessed via a web browser on a PC or Smartphone. This feature was popular because most hospitals and clinics disliked installed software that was difficult to maintain. Furthermore, browser-based web applications are simple to distribute and can be accessed by anyone. There are no specific system requirements or lengthy update procedures that limit the software's usability. As a result, telemedicine web applications should be high on your priority list.
Management and analysis of patient histories - Advanced telemedicine platform not only provides an interface for patients to communicate with over the internet, but also manages their historical data. This assists the participating physician in better understanding their case, which is the foundation of effective treatment. For these reasons, 79% of respondents valued patient data analysis, while 74% desired direct access to patient history from the platform. Both of these features contribute significantly to doctors making the best clinical decisions and patients receiving the best clinical care.
Meditab is the leading telemedicine software provider, assisting hospitals and clinics in providing confident and dependable remote healthcare. For more than 20 years, it has been at the forefront of transforming digital health services. We include all of the features mentioned in this article, as well as many more. The following are the most popular features that contribute to the platform's high adoption rate:-
- Communication via video, audio, and chat.
- Management of consultation.
- Invoice creation.
- Eprescription software.
- And there are many more.