StubHub is a popular platform for buying and selling tickets to events, but sometimes plans change, and you may need a refund. Here’s a quick guide on how to get a refund from StubHub.
Understanding StubHub’s Refund Policy
StubHub generally operates under a no-refund policy. However, exceptions are made if an event is canceled. If this happens, you’re entitled to a full refund or credit toward future purchases. Unfortunately, if you simply can’t attend the event or change your mind, refunds aren’t typically available.
Steps to Request a Refund
- Check the Event Status: Ensure that the event is canceled. Postponed or rescheduled events do not automatically qualify for a refund.
- Contact StubHub Support: Visit StubHub’s website or app and go to the “Help” section. You can request a refund through their Stubhub customer service options.
- Follow Up: Keep an eye on your email for confirmation and further instructions.
Alternative Options
If a refund isn’t possible, consider reselling your tickets on StubHub’s platform to recoup your costs.
Understanding StubHub’s policies can save you time and frustration when seeking a Stubhub ticket refund.