Introduction
IBM Cúram Social Program Management is a comprehensive software platform for social program management and enterprise case management. The robust, modern architecture of IBM Cúram Social Program Management (SPM) provides the foundation for a strategic enterprise case management (ECM) solution. Key business objects can be reused to create new processes, delivering significant returns on investment. IBM Cúran SPM is built on an extensible and configurable framework so that customers can customize the product to meet their particular needs. Services include full life cycle implementation planning, design, development, and deployment as well as ongoing maintenance and support
What Is IBM Cúram?
IBM Cúram SPM is a comprehensive software platform for social program management and enterprise case management. IBM Cúram SPM provides a robust, modern architecture that is the foundation for a strategic enterprise case management (ECM) solution.
Modern & Robust Architecture
The robust, modern architecture of IBM Cúram Social Program Management (SPM) provides the foundation for a strategic enterprise case management (ECM) solution. It enables organizations to deliver on their most critical business initiatives by supporting effective collaboration between people, processes, and technology across an organization’s entire lifecycle – from inception to closure
Customize it to suit your needs:
IBM Cúram SPM is built on an extensible and configurable framework so that customers can customize the product to meet their particular needs. It can be used for social program management, enterprise case management, and other types of services.
The product can be customized to meet your needs by using a graphical user interface (GUI) or scripting languages such as Python or Java. This makes it easy for IT professionals who may need only limited knowledge of programming languages such as Java or Python to customize their solutions based on their specific needs. It features a drag-and-drop interface that allows users to easily create their workflows, including project workflows and individual tasks.
Features of IBM Curam:
- An intuitive dashboard interface with advanced reporting capabilities;
- Automated workflow processes that automate actions across all participants in your organization;
- A set of reusable workflows for common tasks such as assigning tasks or approving budgets;
- A library of pre-built workflows to address specific scenarios within your organization
Dynamic business process modeling:
Business process modeling tools enable you to create dynamic business processes that are easy to maintain and can help minimize costs. They are used to model complex business flows, which can be tailored to your organization's requirements and objectives. IBM Curam provides an integrated solution that supports these requirements by providing an agile development environment, high-performance modeling capabilities, data management solutions, and integration capabilities with other tools. Advanced toolsets provide you with the ability to capture all aspects of a process in one place—from high-level descriptions through detailed process steps."
Increase efficiency & Reduce Cost:
You can reuse objects to create new processes, delivering significant returns on investment. Reusable objects make it easier to develop new applications, which in turn saves time and money. This reduces the risks involved with implementing new systems or services. It also improves quality and consistency across an organization as well as increases innovation through the ability to combine existing reusable code from multiple sources into one application.
Using industry-standard web services, an event-based execution engine, and powerful rules machinery, the automated business processes are easy to maintain and can help minimize costs.
Many benefits of using IBM Curam:
IBM Curam Social Program Management software helps you effectively manage your business by providing:
- Business Intelligence – Use analytics to understand how users interact with your programs, including how they use them, when they access them and where they are located;
- Content Management – Manage all types of content (including text, images, and video) across multiple channels;
- Social Engagement – Monitor conversations about your programs using tools like chatbots or surveys;
IBM Curam helps drive engagement between employees who are responsible for managing different aspects of these activities such as marketing campaigns or customer service calls.
Conclusion
IBM Curam Social Program Management software is designed to meet the needs of organizations that need more than just a case management system, but also want a comprehensive solution for social program management. IBM Cúram provides strategic planning, business process re-use, dynamic workflow modeling, and enterprise case management capabilities across multiple departments in your organization. By using industry-standard web services, an event-based execution engine, and powerful rules machinery, automated business processes can help minimize costs while providing a superior user experience through rich graphical user interfaces.
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