How to fix login issues with Crypto.com mobile app?

Crypto.com org provides its exchange and Crypto.com DeFi wallet services for Android and iOS devices as well. With the help of mobile apps, you can trade on the go. Using the Crypto.com mobile app is not a difficult task. But you might face trouble while using the app due to technical issues. Once you face any issue with the Crypto.com mobile app, you are no more able to trade cryptos using your Crypto.com login account.

So, if you are also experiencing issues with the Crypto.com app then stay on this page as we are going to provide you with definite solutions that will help you to fix them. Before that restart your device and then retry to log in to your Crypto.com account. In case you are getting an invalid password prompt then you should try to reset the password of your Crypto.com login account. With no more delay, let’s move forward to the solutions section.


Solutions for the Crypto.com mobile app issues

The short and quick solutions that are given below will help you to fix the problems that you are getting with the Crypto.com mobile app:

Solution 1: If the Crypto.com app is not working properly then you need to clear app data and cache files by visiting the “Settings” menu on your Android or iOS device.

Solution 2: Users who are facing trouble while using the Crypto.com app features need to visit App or Play Store on your device.

Solution 3: Check that the device on which you are using the Crypto.com mobile app is connected with the proper internet connection. If there is any type of network issue then you need to fix it quickly to use the Crypto.com app without any issue.

Solution 4: Ensure that there is sufficient storage on your device. If required, remove large and unnecessary files from your Android or iOS device.

Solution 5: If you are facing issues in verifying the two-factor authentication then you need to place your mobile in Airplane mode and then undo it after a few minutes.

Solution 6: Users who are not able to generate Crypto.com wallet addresses need to remove the Crypto.com mobile app and then re-install it on their device.   


In short, Crypto.com exchange can be accessed with the help of its mobile app. You can use the app to buy, sell and manage crypto funds. However, in case you face any type of issues while accessing or using the Crypto.com login account on the Crypto.com mobile app then you need to restart the device and implement the solutions that are given below. We hope that you have learned about the possible solutions to fix the issues with the Crypto.com DeFi wallet app by referring to this post.