WhatsApp is a highly recognized messaging app that is widely used for instant communication. Customers have tons of questions when making specific purchases or ordering a product online. To resolve their queries, they always want to get an immediate response instead of spending more time talking to customer support and raising a request for assistance. At such moments, to boost the customer experience as well as increase customer trust and loyalty towards your brand; the store owners can provide instant support with the help of social media tools. With the help of this WhatsApp Chat extension for Magento 2 developed by Magentobrain, the customers can use this feature to contact the store owner on their mobile and web. Once you have installed this Magento extension, you need to enable it from the store backend and enter your default WhatsApp contact number along with a push message for better user convenience.
You can also customize the contact button and its position based on your theme and make it enable/disable easily from the dashboard itself as per your need. Be on the same wavelength with customers and increase conversion rates with the Magento WhatsApp Combo extension. WhatsApp is the most popular instant messaging app in the world. Use this channel to communicate with your audience in a manner they got used to. This extension provides a seamless service experience for your customers via WhatsApp. Moreover, it helps you convert interest in products into sales. Let customers share your products with their WhatsApp contacts and get an extra sales channel.