8 Best practices for setting up your Business Caller ID
As a business getting your customer's attention is of utmost priority. But business calls get lost in the clutter of unknown calls. As users are not sure:
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Who is calling?
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Is it worth their time?
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Can the caller be trusted?
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What if it’s a fake identity?
Customers tend to lose out on important communication due to the lack of safety, trust, identity, and not knowing the context of these calls. As a result, business's expectations are not met, resulting in
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Lack of immediate attention from users
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Users unable to identify the brand
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Impacting call-pickup-rates & conversions negatively
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Negative feedback (block/mark as spam)
Check out the full article here - https://business.truecaller.com/resources/8-best-practices-for-setting-up-your-business-caller-id