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8 Best practices for setting up your Business Caller ID

8 Best practices for setting up your Business Caller ID

 

As a business getting your customer's attention is of utmost priority. But business calls get lost in the clutter of unknown calls. As users are not sure: 

  • Who is calling?

  • Is it worth their time?

  • Can the caller be trusted?

  • What if it’s a fake identity?

 

Customers tend to lose out on important communication due to the lack of safety, trust, identity, and not knowing the context of these calls. As a result, business's expectations are not met, resulting in 

 

  • Lack of immediate attention from users

  • Users unable to identify the brand

  • Impacting call-pickup-rates & conversions negatively

  • Negative feedback (block/mark as spam)

Check out the full article here - https://business.truecaller.com/resources/8-best-practices-for-setting-up-your-business-caller-id