RBI is the Indian government's banking and financial services watchdog. RBI is empowered to look into claims of unfair trade practices, poor banking service standards, and insufficient lending and debt servicing services, as well as bank charges and other service fees charged by banks on consumers.
If you wish to submit a complaint about your bank with RBI, here are some instructions for doing so. The Reserve Bank of India has established a Banking Ombudsman who is in charge of consumer complaints regarding unsatisfactory bank services. The Banking Ombudsman Scheme is a quick and cheap way to address dissatisfaction with particular banking services.
Bank recovery agent, Banking Ombudsman, Complain
