Technical Support JobsIn a world where so much information is web-based and practically everything operates on remote, there's always room for another internet-savvy person to provide Remote Tech Support Jobs. In fact, these web specialists are a welcome relief for any individual who's encountering problems with their software or hardware.
At times, these problems can become as technical as they can get. To a person who's pressed for time or pressured by panic, it's very reassuring to know that there's someone to turn to for help. Much like a help desk with a hotline number, you're there to give instant answers and immediate solutions!
Step 1: Specialize in technical tasks.
Much of the tasks you'll be performing will revolve around customer support and assistance. If you're working part-time, you'll be a Remote assistant for approximately 10-30 hours a week. Depending on whether you work weekdays or weekends, days or evenings, your salary could range from $6-$8 per hour.
So just how technical can your job functions be? Since you'll be supporting websites which offer services like hosting, marketing, programming, and installation, you ought to be knowledgeable and experienced in these specialties.
Expect that people will turn to you for assistance on issues such as troubleshooting their computer or installing programs. They may have difficulty in doing file transfers, posting blogs, or transferring funds. They could have no idea on how to install plugins, deal with scripts, or change the theme of their page.
Step 2: Hone your analytical skills.
If you're to give instant answers and immediate Remote Jobs solutions to all these support requests, then you have to be someone who knows more than the average person. Along with common sense, it takes an analytical mind and much composure to figure things out.
Practically speaking, you're also supposed to type them out. Thus, it helps when you're able to express yourself by being fluent with words and simple in your explanations.
Since people will turn to you for advice, develop an attitude that's basically receptive and helpful. Quick to pick up on concerns, have more than one answer up your sleeve. Thus, in case one solution doesn't work, then you're ready with an alternative.
If you're really good at what you do, you'll be everyone's one-stop solution! More than a time-saver, you could be someone else's life-saver in an emergency situation, work-related or otherwise.
Remote Tech SupportStep 3: Upgrade your equipment.
Since most websites and employers operate on a support ticket system which is automated, you'll immediately be notified through instant messaging or email once there's a particular job to attend to. Once you've been flagged, you usually have 1-2 hours to address the issue. If the issue only requires a simple solution, then you'll have to help fix it as quickly as possible.
Because there's a sense of urgency to each and every request, serve your clients through a personal computer with the latest Windows version and a high-speed internet connection. You can't afford faulty communication, so check that your PC's email, web chat, and messenger features are always functioning at their optimum.
Step 4: Optimize on the income.
If you're to optimize on the income of a full-time Remote Technical Support Assistant, then be open to the possibility of earning as much as $6,000 a month. This applies to expert independent contractors who get commissioned and are highly-committed.
Aside from your commitment level, a technical background and a formal certification would also be a plus. They increase your chances of being a cut and a paycheck above the rest!
Web : https://www.remotehub.com/
Social links :
https://moztw.hackpad.tw/What-is-an-example-of-a-remote-worker-IS7y3Owbbe3
https://pasteboard.co/EqBActz4HSfR.png
https://telegra.ph/Are-remote-workers-paid-less-05-06
https://zenwriting.net/voy2kka85y
https://moztw.hackpad.tw/Learn-how-to-Become-a-Graphic-Designer-Remote-Jobs-Expert-NcyiOw8ohVc