Cloud telephony, as the name suggests are a telecom service for businesses related to voice and data delivered over the internet rather than traditional T1s or T3s. This article investigates five ways your business can benefit from cloud services- which is important if you want people to call you, and they're looking for a way to compare it with traditional options.
Cloud telephony provides a way to easily handle a company's telephone services without purchasing physical equipment. This cuts back on capital expenditures and lowers maintenance costs for your business. By using the cloud, you can easily scale your telecom system to adjust to fluctuations in demand and the number of users. Cloud technology also lets you offer flexibility, such as data warehouses and self-service options for making changes to your system.
Making Calls on the Cloud
The first benefit of cloud telephony is that it’s significantly cheaper than landline or cell phone service. The second is the convenience. If you have a laptop or tablet, you can make and receive calls anywhere – even in different time zones. You don’t need to worry about missing appointments because you’re able to check your voicemail and return calls at any time and from any location.
Cloud Voice vs Main Line
One huge benefit of going to a cloud telephony company is that you can use your mobile device as a telephone for your business. Many businesses will purchase a small business broadband connection and might not be able to afford a pricey IP phone or need to make calls from their desk during the day. With VoIP, no matter which network they are using, all calls go through with minimal lag time.
The Contribution of Cloud to Businesses
Companies in general are investing in cloud computing to meet today's business needs. Companies have seen improved stability, better IT control, lower costs, automated backup and system improvements. What is more, their businesses really benefit from the sophisticated features of the cloud.
Levels of Cloud Service
For the most part, cloud based communications are categorized by three different levels. Level one offers basic services because it doesn't require any equipment on-site. Level two has equipment on site to back up your service levels. The third level involves using a private telecommunications company to handle administrative management tasks for you. These are only some of the many different things that can be done with cloud telephony.
Benefits and Drawbacks of Voice over Clouds: From Both Sides Of the Table (the Companies and the Consumers)
Telecom companies are moving away from investing in traditional assets like hardware, wire lines, and adding services to their portfolio because voice over the cloud is the industry's next big thing. Voice-over-cloud technology has benefits for users, but also drawbacks for service providers.
Conclusion
This blog has demonstrated how cloud telephony can help your business improve, but it is difficult to know where to begin. The best way to determine which of these tools are right for you is to look at your specific needs and search the site for related products.