MSPs are the backbone of the modern IT industry, offering 24/7 IT support, security, backup, recovery, cloud migration, and management. Their services include extended helpdesk coverage, ensuring customers receive support and solutions when IT issues arise. A white-label service provider can address these challenges as a backup solution. Outsourcing MSP helpdesk services has advantages and factors to consider when selecting a service provider. Read here to know more.
Source - https://www.infrassist.com/why-your-msp-needs-a-white-label-helpdesk-partner/