Compare AiSensy vs Interakt in-depth along with AiSensy vs DoubleTick. Explore pricing, features, support, and the best WhatsApp API provider for your business.
AiSensy vs Interakt: A Clear WhatsApp API Comparison for 2025
Choosing the right WhatsApp Business API provider can be confusing, especially when comparing close competitors like AiSensy vs Interakt. While both platforms promise automation and improved customer engagement, their pricing models, chatbot features, and team support differ significantly. To help you make an informed decision, we also take a look at AiSensy vs DoubleTick, another comparison that often confuses small businesses.
Let’s dive into the features, value-for-money, and unique offerings each platform brings to the table.
1. Pricing Breakdown: Budget-Friendly or Overpriced?
When it comes to monthly subscriptions, Interakt offers a slightly higher entry-level cost at ₹1,499 compared to AiSensy’s ₹999. However, this affordability can be misleading. AiSensy charges ₹1,999 extra for just 5 chatbots, which can quickly raise the overall cost if automation is a key need for your business.
In contrast, Interakt includes six chatbots by default. But here's the catch — both platforms lack support for unlimited agents unless you're willing to upgrade or work around team limits. Meanwhile, if you compare AiSensy vs DoubleTick, DoubleTick’s base plan starts at ₹2,500 and includes unlimited chatbots, although the number of agents is capped at 10.
So, if your team is small but relies heavily on automation, Interakt might seem like a better deal. Still, AiSensy gives you more flexibility with agents if you're okay with fewer built-in chatbots at the base price.
2. Chatbot Capabilities: Scale with Smart Automation
Automation is where things really heat up in the AiSensy vs Interakt battle. While AiSensy charges extra for chatbot access, Interakt includes it, albeit with limitations. AiSensy, on the other hand, allows you to scale more freely with unlimited agents, assuming you invest in additional chatbot slots.
In our secondary comparison, AiSensy vs DoubleTick, DoubleTick again edges ahead by offering free unlimited chatbot access without additional charges. However, unlike AiSensy, it lacks advanced reply formats like buttons and multimedia, which can limit user interaction.
To sum it up, if your business demands dynamic chatbot experiences and you're willing to invest a bit more, AiSensy is flexible. But if you need ready-to-go automation without hidden costs, DoubleTick or even Interakt may serve you better.
3. Marketing Message Costs: Penny-Wise or Pound-Foolish?
Another critical factor is the marketing message cost. AiSensy and Interakt both sit at ₹1.04 per message (including GST), putting them on equal footing in terms of message delivery cost. But this parity doesn’t necessarily make them equal in value.
For instance, when you consider long-term use, hidden costs such as chatbot add-ons and agent limits can make one significantly more expensive than the other. While comparing AiSensy vs Interakt, it becomes clear that these small differences matter more as your business grows.
Interestingly, DoubleTick charges ₹1.05 per message — just a hair more — but balances it out with smarter analytics and no additional chatbot fees. Depending on your priorities, this slight price difference may or may not be justified.
4. Analytics & Customer Support: Dig Deeper, Respond Faster
Smart analytics and customer support can either streamline your operations or leave you flying blind. In this area, Interakt and AiSensy both fall short compared to some competitors, offering only basic insights and support via email.
During our AiSensy vs Interakt comparison, we found that both platforms could improve their support channels — neither offers call support, and response times can vary. Meanwhile, DoubleTick provides chat-only support but makes up for it with built-in smart analytics, which AiSensy and Interakt do not offer at all.
So, if you're seeking performance tracking and data-driven decisions, AiSensy and Interakt may need to catch up. But DoubleTick might be the dark horse you didn’t expect.