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If this is still not working for you, please reach out to our customer service who may be able to assist you. Hi shihao, can you revert back to your na account and try again from there? According to riot’s faq, you should be able to transfer back within two weeks from the last game you played in your original region. If you can’t then you may need to try to transfer to oce from the sea region, which means you’ll have to buy rp to do the transfer.
1.2 once you buy lol account and receive the game account information, please log on the account to see if there is problem first. After confirmation you need to change this account’s information (password, banding email,.) as soon as possible to finalize the game account ownership transfer.
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Make sure to follow it very carefully to enable successful access. Before you go ahead with the recovery of your account, check the server status page for acquiring potential server downtime. If you don't know what this is, it is a simpler server downtime when it doesn't provide access or login process to your account or recover any of the account information. Users are free to browse the forums effortlessly, even during downtime. We might be known for selling unranked accounts, but that’s not all we offer.