We all learn in life that constructive criticism is often a good thing. It enables us to think on, admit, and learn from our mistakes. It is how you, as a business owner, stay in sync with your customers' likes and dislikes. This was the initial intent of huge business-rating sites like Google and Yelp.
Some criticism, on the other hand, is not constructive or even correct, and when it is widely disseminated on the internet, it can be damaging to a company's reputation. This terrible predicament is all too familiar to Renesent, and we take it personally.
As a result, we spent months establishing a defence line by creating an algorithm capable of deleting negative reviews and restoring a company's online reputation. The programme uses GEO-Tracking technology to adhere to FTC requirements and identify profiles as well as posts that do not adhere to such guidelines.
One frequently asked consumer issue is, "If a profile or post does not satisfy FTC criteria, how can it be on a platform to begin with?" The terrible reality is that reviewer profiles are what make these platforms so popular and profitable, thus in order to keep their user traffic, platforms like Google and Yelp overlook these inconsistencies, letting anybody they want to post about your business, whether it's factual or not.
Renesent unearths these inconsistencies and forces these platforms to remove them in accordance with FTC requirements. Because the reviewer violated the rules, not only is their post removed, but their entire profile is also removed.
Our system does not stop working once it has deleted your negative reviews and returned you to a 4+ star reputation. Our 24/7 reputation automation protects your company's presence on these sites, allowing only acceptable and approved reviews to be submitted.
Although Google and Yelp are two of the most popular review platforms on which we protect our reputation, they are not the only ones. Having said that, checking your company's ratings, reviews, and overall reputation across several platforms can be time consuming and difficult for those who aren't tech savvy. To address this, our developers created an all-in-one dashboard that allows you to view every platform where you have a presence. You can now see the rise of your company’s reputation in real time.
Renesent understands the value of reputation as well as time management as a growing firm and created this dashboard and algorithm to provide business owners with the best reputation management available.