When it comes to visitors or users who browse your websites daily, you expect them for conversions. However, the ratio is much less as compared to your competitors. That's the main challenge several businesses are facing today.
For converting users or visitors into potential customers, you need to engage with them. Your business should leverage the benefits of live audio rooms as there can be a 40-50% increase in revenue and conversion rates. It is not that difficult, as business websites can have a small chat button right on the home page.
Reasons to benefit from Live audio rooms
Here we take a look at some of the reasons to integrate live audio chats.
- Give your customers the convenience they need
Talking about real-time conversion, it is quite possible when a company direct engages with the customers. It can happen using the live chat feature given directly on the website. Customers who are potential buyers tend to know more about the products. By chatting, they can come to learn more about specifications, comparison, and much more.
- Integration of live chat doesn’t cost you a bank
Every business tries to cut down on costs and focus on profits. If your business website integrates with free online audio chat, it won't cost you money. Secondly, the live chat agents can seamlessly handle multiple customers using chats. In addition, this feature helps in lowering the costs of hiring more people to engage in discussions.
- Boost conversion with live audio rooms
When you add audio to a website for free, customers get a chance to talk with a real person. This real person represents the brand. Further, it helps the customer to gain more confidence, and thus a purchase is made.
- Take care of customers for long term relationships
With the help of chats integrated on your website, the customers feel they have been taken care of. The effect of this is that customers tend to pay for a product, gain confidence, and now feel a sense of support. Mind you, and these customers will turn back to your brand as loyal ones.