We strongly support your right to privacy when using our apps.

Our privacy policy is simple: your data is none of our business. We make money by selling software, not by mining your personal information.

We use modern security measures to protect collected data, and limit access to only those employees who require access to perform their jobs. We may be legally required to disclose collected data to law enforcement or government agencies in some situations.

Application Usage Analytics

Some of our apps may, by default, collect information about the way you use them. This data is anonymized before it is sent to us, and cannot be used to personally identify you.

We look only for broad patterns in the aggregated usage data, such as whether or not a particular feature is frequently used, or whether users in general prefer one setting over another. This helps us make informed decisions about the future development of our apps.

Crash Logs

By default, if one of our apps crashes while you're using it, anonymized data about the crash will be collected to help us identify the cause of the crash and hopefully fix it in a future update. These "crash logs" contain information such as the state of the app, operating system, and device at the time of the crash, but not your private data.

Your crash log may be sent to a third-party vendor for collection and aggregation. 

Apple may also collect crash logs if the privacy settings of your device allow it.

Data Not Collected

Except as described above, and as required to perform the application's core functionality at the user's request, apps do not send out any private information. This includes:

  • Information from device sensors
  • Your keyboard input
  • Screen contents
  • Network traffic
  • Hostnames
  • Usernames
  • Passwords
  • SSH / Encryption keys
  • Contents of files you are working with

Apps like Transmit, whose core purpose is to send and receive your documents over a network, will, of course, send and receive your documents at your request, but not to Xiao Xiao or any other third party. Documents in transit will be encrypted only if you use a protocol which supports encryption, such as SFTP, HTTPS, etc., in conjunction with a correctly configured server. It is your responsibility to be aware of the security implications of the file transfer protocols you choose to use. Plain FTP is not encrypted.