there are two main reasons when this problem occurs as mentioned below...
- The Bluetooth driver is missing or not compatible.
- Bluetooth is not turned on on your computer
To make Bluetooth visible on other devices, the first thing you need to do is to check if you have turned on the Bluetooth in Windows 10. Please turn off the airplane mode and follow the steps below.
Step 1: Press Win + I to open Windows Settings.
Step 2: Click the Devices category.
Step 3: In the left pane, select Bluetooth. In the right pane, toggle on the button of Bluetooth and click More Bluetooth Options. In the pop-up window, check Allow Bluetooth devices to find this PC under the Options tab. Then click Apply and OK to save the changes.
After that, you can try connecting your Bluetooth audio device or wireless display again and check if it works properly.
There’s no option to turn on Bluetooth Windows 10 when you are trying to use Bluetooth on your computer? This post gives several solutions.
Solution 2: Update Bluetooth Driver
If your Bluetooth driver is out of date, you could also fail to connect to your Bluetooth audio device or wireless display. To fix the problem, you should keep your Bluetooth driver up-to-date. Here is how to do it.
Step 1: Press Win + R to invoke the Run window. Then type devmgmt. msc and click OK to open Device Manager.
Step 2: Double-click Bluetooth to expand the category. Then right-click your Bluetooth and select Update driver.
Step 3: In the pop-up window, select Search automatically for updated driver software. Then Windows will search your computer and the Internet for the latest driver software for your Bluetooth.
If Windows finds any available updates, it will download and install them automatically. You just need to wait until the process is finished. After installing the latest Bluetooth driver, you can check whether the problem has been solved.