Microsoft Dynamics 365 is a powerful combination of Enterprise Resource Planning (ERP) software and Customer Relationship Management (CRM) software with additional Power BI reporting functions. Since its launch in 2016, it has been widely used across various industries worldwide to bring innovation to businesses and adapt to an ever-evolving market environment.
One of its unique features is the Common Data Model, which enables easy integration with all Microsoft applications and any other applications using a standard API. Microsoft Dynamics 365 offers multiple modules that can be used by organizations, including customer insights, field service management, finance and operations, marketing, project service automation, retail, sales, and talent.
Microsoft Dynamics 365 comes in two main variations: the Business Edition, recommended for small and medium-sized enterprises, and the Enterprise Edition, for medium to large-sized organizations. Microsoft is the preferred choice for businesses worldwide for many reasons, including its innovation, cloud-first approach, reliability, open and flexible workloads, seamless integration, and high trust ratings by international rating agencies.
Overall, Microsoft Dynamics 365 is a robust solution that seamlessly integrates ERP and CRM functions and offers a range of modules suitable for businesses of all sizes, making it an ideal solution for those looking to adapt to the evolving market environment.