IoT surprisingly has a special place among the ways of boosting customer experience. Remember when online shopping was nothing more than a mystery. But people around the world are shopping stuff online without batting an eyelash. Something similar is predicted to occur to IoT shortly. So, this the right time to hop on board to join this technology, and get the most out of its perks. iSON Xperiences offer omni channel customer experience services which help to create continuity across customer journey with real-time, contextual insights over any channel.
https://isonxperiences.com/how-iot-impacts-omnichannel-customer-experience/
