The hotel industry has been plodding to adopt new and innovative digital solutions and techniques. But in 2020, the coronavirus pandemic has altered this system and forced the food joints to move beyond the traditional method. Many cafes and restaurants have moved to technology to adapt to the new normal. One of which includes more off-premises and less dine-in customers. Innovation has helped restaurants a lot in transforming their work culture. From making online orders to contactless payments, the food industry cannot ignore the upcoming restaurant technology trends.
Some Of The Restaurant Technology Trends To Look Out For In 2021 Are
- Contactless Payments
Contactless technology is doing wonders as it's not only about placing an online order, but it's also about paying with a smartwatch or a smartphone.
New payment techniques are steadily gaining vitality within the restaurant industry because this trend has enormously grown with the COVID-19 pandemic.
- Online Ordering & Food Delivery Apps
As the food industry remains at risk to the imposed limitations, strict hygiene standards for contactless food deliveries and online orders have come to the rescue. And this change is definitely here to stay as customers are now accustomed to getting the food delivered at their place whenever they want. Hence, food delivery apps will resume making an impact on the industry. But as many customers prefer ordering straight from the restaurants, we can expect the restaurants to lead much larger fast-food chains to develop more online platforms and apps for themselves and their business.
- Online Table Reservation
Reserving a dinner table via calls is becoming an ancient practice as online table reservation practice is gaining importance with time. Many apps that provide table reservations allow customers to see the available places and make their booking. By using these reservation systems, hotels can easily manage customer loyalty and seating arrangements and vital client data to track the feedback and insights.
- Digitalized Kitchen Boards
Today, you don't need to get a pen and paper and worry about the printed tickets or run between the kitchen and house. Kitchen Display Systems. or KDS is a digital board for the kitchen staff that helps the restaurants to get informed about the hotel operations. It is directly linked to the restaurant's system where the screen shows all the orders according to the priority and flagging of customers and also if there are any special requests.
- Air Purification
As customers return to the restaurants, it should be your first priority to make them feel comfortable and at home. Hence, enhancing your sanitization systems through air purification techniques to promote 'clean and fresh air' is essential for the food industry to remember.
Scientific technology and techniques have some unique solutions for the doing industry to stand out and run their business more smoothly. It gives them more potential and time to concentrate on attracting customers with good food and new dining experiences, be it takeaway or dine-in. These technological trends are surely evolving the market and hence, you don’t want to be left out.